Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Natasha Rice

Spokane Valley

Summary

Experienced barista with 22 years of experience in the industry. Hardworking, reliable and passionate job seeker with strong organizational skills eager to secure entry-level Barista position. Enthusiastic about everything coffee, and providing outstanding service to customers. I love early morning working hours and very much prefer them. Thank you for your time and consideration.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Shift Supervisor/Barista Trainer

Starbucks
09.2003 - 09.2025
  • Trained new team members on drink recipe standards, operational procedures and safety protocols. As well as delegated daily tasks and responsibilities.
  • I offered positive reinforcement and respectful, encouraging coaching always.
  • Communicated effectively with team members to optimize workflow, and guarantee smooth operations during fast paced peak hours.
  • Monitored inventory levels, and placed store orders to ensure adequate supplies for daily/weekly operations.
  • Completed store opening and closing procedures and balanced tills, maintaining accurate cash handling.
  • I take pride in a having clean and well-organized production areas.
  • Responded to and resolved customer questions and concerns, or complaints. Offered thoughtful solutions to maintain customer satisfaction.
  • Engaged with customers to provide information about menu items and promote upselling opportunities.
  • Maintained regular and consistent attendance and punctuality.

Waitress Trainer

Perkins Family Restaurant
06.2000 - 01.2004
  • Mentored and coached new hires on customer service excellence and operational procedures.
  • Provided support, encouragement and guidance throughout their training period.
  • Implemented proper food handling procedures for a clean and safe dining environment, resulting in fewer customer complaints.
  • Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
  • Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
  • Established rapport with regular patrons, leading to increased repeat business for the establishment over time.

Education

Associate of Science - Liberal Arts And Sciences

Big Bend Community College
Moses Lake, WA
06-2002

Skills

  • Cash Management
  • Employee training
  • Workplace safety
  • Staff management

Certification

  • Certified Coffee Master (Starbucks)

Interests

I love spending time with my family and friends I enjoy

listening to music, dancing and working out when i make the time Drinking coffee of course, and I dabble in baking I have chickens, a dog, and love pretty much all animals

Timeline

Shift Supervisor/Barista Trainer

Starbucks
09.2003 - 09.2025

Waitress Trainer

Perkins Family Restaurant
06.2000 - 01.2004

Associate of Science - Liberal Arts And Sciences

Big Bend Community College

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