Cleonette Downer
Clinton,MD
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Excellent reputation for resolving problems and improving customer satisfaction. Blending strong analytical and communication skills to identify and address customers needs.
Overview
5
5
years of professional experience
Work History
Sales Associate
5 Star Beauty
Clinton, MD
12.2020 - Current
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Maintained customer satisfaction while handling product returns quickly and professionally.
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Educated customers on promotions to enhance sales.
- Answering the phone .
- Stocking .
- Cleaning (wiping down windows and counters, and sweeping.
Laundry Attendant
Capital Plaza Hotel
Clinton, MD
10.2019 - 03.2020
- Loaded and unloaded machines, ironed pieces and folded cleaned items, typically handling over 100 pieces per shift for large $500 revenue-producing business.
- Inspected soiled articles to determine sources of stains, locate color imperfections and identify items requiring special treatment.
- Maintained safety practices at all times to protect personnel and laundry loads.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Resolved problems, improved operations and provided exceptional service.
- Maintained energy and enthusiasm in fast-paced environment.
- Cleaning the machines and sweeping,
Education
High School Diploma -
Surrattsville High School
Clinton, MD05.2020
Skills
- Sales trend knowledge
- Stocking and Replenishing
- Merchandising Knowledge
- Sales
- Communication
- Critical Thinking
- Organizing
Timeline
Sales Associate
5 Star Beauty
12.2020 - Current
Laundry Attendant
Capital Plaza Hotel
10.2019 - 03.2020
High School Diploma -
Surrattsville High School
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