Clettar Braddy
Melbourne
Summary
Accomplished Manager of Operations and Security Officer with a proven track record at Health First's Holmes Regional Medical Center, enhancing safety and customer satisfaction. Expert in emergency response and relationship management, adept at streamlining operations and leading teams to exceed goals. Skilled in conflict resolution and efficient workflow management, significantly improving operational outcomes.
Overview
7
7
years of professional experience
Work History
Security Officer
Health First's Holmes Regional Medical Center
12.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
Manager of Operations
Wendy's
04.2018 - 10.2021
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
- Optimized inventory control procedures to minimize stockouts and excess inventory levels.
- Streamlined operational processes by implementing efficient workflow management strategies.
Education
High School Diploma -
Heritage High School
Palm Bay, FL05-2019
Skills
- Superior customer service
- Emergency response
- Relationship building and management
- Conflict resolution techniques
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Complex Problem-solving
- Goal setting
- Verbal and written communication
Timeline
Security Officer
Health First's Holmes Regional Medical Center
12.2022 - Current
Manager of Operations
Wendy's
04.2018 - 10.2021
High School Diploma -
Heritage High School
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