Operations/Personnel Management Professional, Military Veteran with a Top-Secret Security Clearance, and over 26 years of proven experience in the United States Army/Military Human Resources. Possesses a comprehensive background in Team Leadership and Training derived from conducting domestic and international operations. Managed risks upon multiple lines to protect assets, property, and equipment valued over $10M while meeting the expectations of senior leadership.
Extensive knowledge in classroom instruction and operations; certified military Instructor with over 13 years of proven experience. Recipient of multiple awards for outstanding performance and professionalism in the United States Army; career supported by a vast operational experience and formal leadership training.
Managed administration, logistics, maintenance, and personnel management of 18 personnel; oversaw operations for over 26,000 personnel
Supervised and ensured 574 casualty reports were prepared to standard; resulted in timely Next of Kin notification for injured personnel
Created a section counseling program; ensured personnel and junior leaders were able to positively deal with stressors and perform magnificently
Oversaw and developed the planning for instructor train-up for the first Military Human Resource (HR) conference for a foreign military; ensured complete continuity
Scheduled and provided oversight for a very successful section training program; resulted in complete cross training on every HR function
Senior Personnel Manager - Company Operations
UNITED STATES ARMY
08.1993 - 12.2019
Managed administration, logistics, maintenance, and personnel management of 26 personnel; oversaw the processing of more than 800 personnel
Supervised and assisted in the maintaining the accountability and serviceability of more than $32M in property; resulted in Zero loss or damage
Implemented company training meetings that improved HR Readiness by 50% in a month period
Enforced strict company standards; maintained the highest readiness level in the Organization; effectively forecasted medical and training requirements
Directed and oversaw the barracks utilization and maintenance of a 131-person bed capacity area and equipment valued in excess of $10M
Education
MBA - Marketing
Southern New Hampshire University
Hooksett, NH
08.2024
Skills
Team leadership
Operations management
Customer service
Operations monitoring
Operational efficiency
Decision-making
Problem-solving
Process improvements
Organizational management
Project planning and development
Business administration
Data analysis
Professionalmilitaryeducation
Basic, Advanced, Senior, & Master Personnel & Logistical Operations Management Courses (Equivalent to a Bachelor's Degree)
<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC
Retained by an investment/VC firm to be a business advisor to members of the board of directors and leadership for two (2) of the firm’s early-stage companies.Participate and at certain times guide or lead actions with leadership planning, sales, and marketing specific to products and services pricing and mix, internal and field operations planning.Requested to participate in client meetings then provide an overview with feedback assisting sales and marketing action plans to a specific pursuit in concert with leaders of each organization. at Investment/VC firmRetained by an investment/VC firm to be a business advisor to members of the board of directors and leadership for two (2) of the firm’s early-stage companies.Participate and at certain times guide or lead actions with leadership planning, sales, and marketing specific to products and services pricing and mix, internal and field operations planning.Requested to participate in client meetings then provide an overview with feedback assisting sales and marketing action plans to a specific pursuit in concert with leaders of each organization. at Investment/VC firm
Manager of Insurance and Payor Operations in a Dental Support Organization (DSO) at Dentsply Sirona, ByteManager of Insurance and Payor Operations in a Dental Support Organization (DSO) at Dentsply Sirona, Byte