Summary
Overview
Work History
Education
Skills
Timeline
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Cleveland Smith

Orlando

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

5
5
years of professional experience

Work History

Team Lead Sales Associate

Conns Home Plus Warehouse
07.2022 - 10.2024
  • Conducted regular team meetings to review progress, address challenges, and set goals for continued growth.
  • Increased sales revenue by developing and implementing effective sales strategies for the team.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Enhanced customer satisfaction rates by providing exceptional service and addressing customer concerns promptly.

Cook/Team Member

Steak N Shake
01.2020 - 01.2022
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously at once.
  • Collaborated with Front of House during peak service hours to ensure orders are fulfilled correctly and quickly.
  • Enhanced inventory accuracy by conducting regular cycle counts and correcting any errors.
  • Checked for quality, rotated old and new stock to confirm freshness of food and ingredients.

Education

High School Diploma -

Maynard Evans Highschool
Orlando, FL
05-2017

Skills

  • Strong leadership
  • Sales closing
  • Excellent communication
  • Account management

Timeline

Team Lead Sales Associate

Conns Home Plus Warehouse
07.2022 - 10.2024

Cook/Team Member

Steak N Shake
01.2020 - 01.2022

High School Diploma -

Maynard Evans Highschool

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Cleveland Smith