Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
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CLEYSHON STARKES

Orlando,FL

Summary

Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Accountable Insurance Representative with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Licensed Insurance Agent

Everise
Orlando, FL
05.2022 - Current
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.
  • Accomplished multiple tasks within established timeframes.

Roll Off Driver

Waste Pro
Charlotte, NC
04.2021 - 05.2022
  • Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.

Bus Driver

Charlotte Area Transit Management
09.2020 - 04.2021
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Communicated regularly with central dispatch teams to report delays and route changes.

Cement Mixer Driver

A1-Block
Orlando, FL
11.2017 - 09.2020
  • Transported ready mixed concrete from plant to construction job sites in alignment with specifications.
  • Inspected, serviced and cleaned mixer truck and equipment, focusing on safety.
  • Addressed complaints from customers in collaboration with managers and supervisors to maintain satisfaction.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Worked with production manager in timely delivery of concrete to key clients.

Commercial Truck Driver

Infinity Staffing
01.2015 - 11.2017
  • Handled load documentation, obtained signatures, and provided copies to destination staff.
  • Minimized breakdowns and complex mechanical issues by inspecting trucks each day and completing routine maintenance.
  • Maneuvered vehicles with high degree of skill through narrow passageways and around obstructions such as parked cars.
  • Increased sales by offering advice on purchases and promoting additional products.

Education

Bachelor of Arts - Legal Studies

Seminole State College
Altamonte Springs, FL
01.2025

Insurance License - License Life, Health And Annuity Agent

Xcel Solutions
Orlando, FL
07.2023

Skills

  • Microsoft PowerPoint
  • Microsoft Windows
  • Microsoft Access
  • Microsoft Word
  • Employee Training
  • Customer Service
  • Partnership Cultivation
  • Health Insurance Sales
  • Life Insurance sales
  • Customer Relationships
  • Commercial Driver's License
  • Time Management

Certification

  • Life, Health, and Annuity License - July 2023

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Wanderer, there is no path, the path is made by walking.
Antonio Machado

Timeline

Licensed Insurance Agent

Everise
05.2022 - Current

Roll Off Driver

Waste Pro
04.2021 - 05.2022

Bus Driver

Charlotte Area Transit Management
09.2020 - 04.2021

Cement Mixer Driver

A1-Block
11.2017 - 09.2020

Commercial Truck Driver

Infinity Staffing
01.2015 - 11.2017

Bachelor of Arts - Legal Studies

Seminole State College

Insurance License - License Life, Health And Annuity Agent

Xcel Solutions

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CLEYSHON STARKES