Clifford Allen

• Hiring, training and evaluating personnel staff.
• Instructed staff on appropriately handling difficult and complicated sales.
• Complete profit and loss performance reports via CCTV and store summary 
• Generated repeat business through exceptional customer service.
• Counting cash drawers and making bank deposits.
• Interviewing  job candidates and making staffing decisions based on business needs.
• Evaluating store summaries to increase sales in week areas.

•     Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.

•      Good organization skills with attention to detail.

•      Ability to solve problems and deal with a variety of situations where limited standardization exists.

•      Decreasing shrink in my store 

•  Copied, logged and scanned supporting documentation.

• Interviewed job candidates and made staffing decisions.
• Oversaw 40 clients with intellectual disabilities and 112 staff.
• Budgeted home budgets and client spending. 

• Promoted from Team Leader to Assistant Manager within 6 months.
• Managed staff of 13 sales associates, 3 team leaders and 1 receiver. 
• Assigned employees to specific duties to best meet the needs of the business.
• Reordered inventory when it dropped below predetermined levels.
• Examined merchandise to verify that it was correctly priced and displayed.
• Scheduled and led weekly freight team meetings for all employees.
• Reported to the district manager regarding all store and staff issues in the 6 months as acting store manager.
• ​Gained repeat business through excellent customer service.
• Assisted store manager in a healthy P&L
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Full and part time care giver to people with intelltual disabilities.

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