Summary
Overview
Work History
Education
Skills
Timeline
References
Generic

Margaret Misner

WaKeeney,KS

Summary

Competent manager driven to exceed sales goals and build long-term relationships with customers. Facilitated positive experiences through high-quality customer care and prompt resolution of complaints or issues.

Overview

11
11
years of professional experience

Work History

Manager

Dollar General Corp
06.2018 - Current
  • Manager duties include:
  • Scheduling employees
  • Customer service
  • Delegating duties to employees
  • Stocking freight
  • Checking in vendors
  • Monthly reconciliation of invoices
  • Bank deposits
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Traffic Control Supervisor

Apac Ks Inc.
03.2015 - 06.2018
  • Set signs to KDOT traffic specs.
  • Flagger instructor: taught flaggers proper technique
  • Mentor: Took new employees and showed them the proper way to do their job.
  • I also did the density (quality control)
  • Operated and safely navigated company vehicles to transport materials and equipment to job site.
  • Set up cones, signs and barrel barricades and flagged traffic to encourage safety of customers, employees and traveling public.

Education

High School Diploma - undefined

Graham County Learning Center
Hill City, KS
2012

High School Diploma -

ATTSA
Salina, KS
04.2002

Density

Troxler

Skills

  • Staff management
  • Customer service
  • Retail sales
  • Natural leader
  • Trusted key holder
  • Stocking
  • Personable
  • Motivated team player
  • Quick learner
  • Customer-oriented
  • Active listening skills
  • Goal-oriented
  • People-oriented
  • Cash handling and management

Timeline

Manager

Dollar General Corp
06.2018 - Current

Traffic Control Supervisor

Apac Ks Inc.
03.2015 - 06.2018

High School Diploma - undefined

Graham County Learning Center

Density

Troxler

High School Diploma -

ATTSA

References

Steve Brinley: 785-639-6359

Annie Haldelman 785-577-4335

Tim Schumacher: 785-735-4919

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