Summary
Work History
Education
Skills
Languages
Timeline
Generic

Clifford Campbell

Fort Lauderdale

Summary

Qualified Customer Service Representative with proven expertise at StarTek, excelling in active listening and critical thinking. Recognized for enhancing customer satisfaction through effective problem-solving and quality control. Achieved consistent positive feedback, showcasing strong call management skills and a commitment to customer education.

Work History

Customer Service Representative

StarTek
76 Half-Way Tree Road, Kingston, Jamaica
02.2025 - 07.2025
  • Assisted customers in resolving inquiries and issues through effective communication and problem-solving skills.
  • Managed customer interaction documentation efficiently, maintaining precise records for ongoing relationship management.
  • Collaborated with team members to enhance service quality and improve customer satisfaction ratings.
  • Adapted quickly to changes in product knowledge, ensuring accurate information was provided to customers.
  • Achieved consistent positive feedback from customers, contributing to overall team performance metrics.

Education

High School Diploma -

Kingston College
2a North Street Kingston Jamaica

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Call center experience
  • Call center operations
  • Call management
  • Quality control
  • Customer education

Languages

English
Native or Bilingual
Japanese
Elementary

Timeline

Customer Service Representative

StarTek
02.2025 - 07.2025

High School Diploma -

Kingston College