Clifford Civil
BOYNTON BEACH,FL
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
9
9
years of professional experience
Work History
Personal Shopper
Instacart
Boynton Beach, FL
09.2023 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Tracked substitutions and informed customers of changes.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
Chemical Operator
Odyssey Manufacturing Co.
Tampa, FL
02.2020 - 09.2023
- Ensured safe working environment by strictly adhering to safety protocols and guidelines during chemical operations.
- Operated chemical processing equipment successfully while adhering to company standards.
- Followed safety processes and protocols while moving hazardous chemicals and operating heavy machinery to avoid and accidents.
- Stored, retrieved, mixed, and monitored chemicals used in production process.
- Successfully operated chemical reactors, pumps and centrifuges to produce commercial-grade products.
- Used panel boards, control boards and semi-automatic equipment to control or operate chemical processes and systems of machines.
Security Officer
One World Security
Boca Raton, FL
06.2015 - 12.2018
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Monitored CCTV cameras and alarm systems for security breaches.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Education
High School Diploma -
Coconut High School
Coconut Creek, FL05.2014
Skills
Customer Service
Attention to Detail
Planning and Organization
Decision-Making
Flexible Schedule
Report Writing
Incident Reporting
Security Guard License
CCTV Surveillance
Relationship building and management
ID Verification
Guard Post Rotation
Languages
Creole
Native or Bilingual
English
Native or Bilingual
Timeline
Personal Shopper
Instacart
09.2023 - Current
Chemical Operator
Odyssey Manufacturing Co.
02.2020 - 09.2023
Security Officer
One World Security
06.2015 - 12.2018
High School Diploma -
Coconut High School