Clifford Gray
Forest City,NC
Summary
Professional with strong background in law enforcement, adept at ensuring safety and security within multiple environments. Proven ability to collaborate effectively while maintaining flexibility to adapt to changing needs. Skilled in conflict resolution, public relations, emergency response, and fostering positive, secure atmosphere. Known for reliable performance and focus on achieving impactful results.
Overview
1
1
Certification
28
28
years of professional experience
Work History
Convenience Store Clerk Part Time
Ingles Markets
Black Mountain, NC
02.2016 - 05.2018
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Operated cash register efficiently, processing transactions accurately and quickly.
- Maintained cleanliness and organization of sales floor, ensuring a welcoming environment.
- Stocked shelves with merchandise, adhering to inventory guidelines and visual merchandising standards.
- Maintained a clean and organized store environment for an improved shopping experience.
- Enhanced customer satisfaction by providing efficient and friendly service at the checkout counter.
- Verified age-restricted product purchases diligently to adhere to legal requirements while maintaining excellent customer rapport during transactions.
- Assisted customers with locating products, answering questions, and recommending items based on their needs.
- Completed daily tasks such as sweeping floors, cleaning restrooms, emptying trash cans promptly for a consistently well-maintained store appearance.
School Resource Officer
Town of Black Mountain
Black Mountain, NC
08.2025 - 02.2026
- Enforced school safety protocols to maintain secure learning environments.
- Collaborated with educators to address student behavioral issues and prevent conflicts.
- Conducted regular safety drills, enhancing preparedness for emergency situations.
- Developed relationships with students, fostering trust and open communication.
- Monitored campus activities to identify potential threats and intervene proactively.
- Conducted school security inspections.
- Fostered a positive school environment by building strong relationships with students, staff, and parents.
- Provided security and safety to school staff and students.
- Enhanced school safety by conducting regular campus patrols and monitoring potential threats.
- Performed conflict resolution between student body, parents, teachers, and administration.
- Provided assistance during investigations involving student misconduct or criminal activity on campus grounds.
- Served as liaison between the school and local law enforcement agencies to ensure effective communication and collaboration.
- Assisted with traffic control efforts before and after school hours, ensuring the safe arrival and departure of students each day.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Responded quickly to emergency situations to assess and deflect issues.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Wrote detailed reports of all security breaches and investigations.
- Investigated suspicious activities and persons to maintain security of premises.
- Examined doors, windows and gates to verify security.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Community Liaison Sergeant
Town of Black Mountain
Black Mountain, NC
09.2024 - 08.2025
- Facilitated communication between community members and local government to enhance public engagement.
- Collaborated with local organizations to address community needs and advocate for resources.
- Boosted local engagement with various initiatives through effective communication and collaboration strategies.
- Increased awareness of available resources by creating and distributing informative materials about programs and services offered.
- Participated actively in local events, conferences or seminars to gain insight into emerging trends, issues and opportunities affecting the community.
- Promoted a positive image of the organization to the public through proactive responses to inquiries, complaints, and concerns.
- Enhanced community outreach efforts by establishing partnerships with local organizations, schools, and businesses.
- Communicated with community members to assess concerns or current issues and identify corrective measures.
- Approached issues proactively to best meet current and future community needs.
- Kept case files updated, accurate and aligned with requirements.
Police Sergeant, Patrol
Town of Black Mountain
Black Mountain, NC
05.2012 - 09.2024
- Supervised patrol operations to ensure community safety and adherence to regulations.
- Conducted investigations and gathered evidence for criminal cases, enhancing case resolution efficiency.
- Trained and mentored junior officers on best practices in law enforcement techniques and procedures.
- Developed and implemented training programs focused on conflict resolution and community engagement strategies.
- Coordinated response strategies during emergency situations, ensuring effective communication among units.
- Evaluated officer performance through regular assessments, fostering professional development within the team.
- Supervised and coordinated daily operations of patrol shifts of up to Number officers.
- Served as mentor and role model to junior officers.
- Managed personnel schedules, ensuring adequate coverage for shifts while minimizing overtime expenses.
- Led shift briefings to inform officers of properties to check and individuals of note in local areas.
- Supervised crowds at busy events to prevent injuries and property destruction.
- Developed and maintained positive relationships with community members.
- Coordinated special event security details, working closely with organizers to ensure public safety during large gatherings.
- Motivated and trained squad members to become proficient with equipment and daily tasks.
- Facilitated communication between command staff and subordinates, promoting transparency and resolving conflicts efficiently.
- Evaluated case documentation submitted by team members to check accuracy and compliance with department policies aimed at protecting criminal cases.
- Increased crime prevention efforts by coordinating targeted patrols and deploying resources effectively.
- Oversaw evidence collection and management to maintain proper chain of custody in criminal cases.
- Directed traffic enforcement initiatives, significantly reducing number of road accidents in high-risk areas.
- Coordinated with law enforcement agencies to respond to security incidents and emergencies.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Answered emergency calls for help from citizens and business owners.
Security/Safety Officer Part Time
Ridgecrest Conference Center
Ridgecrest, NC
04.2018 - 05.2020
- Supported guest services by responding to inquiries and resolving issues promptly.
- Controlled access to campus at main gatehouse.
- Conducted foot and vehicle patrols on campus and at off- campus facilities.
- Conducted fire extinguisher inspections.
- Responded to medical calls, fire alarms and vehicle crashes on campus.
- Conducted security checks on buildings and access gates
- Created detailed written reports.
- Greeted staff, guests and visitors at the main entrance.
Police Officer
Town of Black Mountain
Black Mountain, NC
12.1997 - 05.2012
- Enforced traffic regulations to ensure public safety and compliance.
- Conducted thorough investigations of incidents, gathering evidence and interviewing witnesses.
- Responded promptly to emergency calls, providing assistance and maintaining order.
- Collaborated with community stakeholders to enhance public safety initiatives.
- Prepared detailed reports documenting incidents and actions taken for legal proceedings.
- Participated in ongoing training programs to maintain skills and knowledge of law enforcement practices.
- Mentored new officers, sharing best practices and fostering team cohesion within department operations.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Answered emergency calls for help from citizens and business owners.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
- Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
- Patrolled assigned areas to prevent and detect roadway crimes.
- Apprehended offenders and conducted interviews and interrogations.
- Mentored junior officers on the importance of ethical behavior, accountability, and professionalism in their role as public servants.
- Developed strong rapport with local businesses owners to address concerns about crime or vandalism affecting their establishments.
- Collaborated with other law enforcement agencies to solve complex cases and apprehend dangerous criminals.
- Conducted searches of individuals, vehicles and premises.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
Education
Basic Law Enforcement Certification -
Asheville Buncombe Technical Community College
Asheville, NCBachelor of Science - Criminal Justice
Western Carolina University
Cullowhee, NC12-1996
Skills
- Youth counseling
- Conflict resolution skills
- Law enforcement procedures
- Student engagement
- Law enforcement
- School safety
- De-escalation techniques
- Liaison skills
- Crime prevention
- Investigative skills
- Community relations practices
- Patrol procedures
- First aid and CPR
- Teamwork
- Customer service
- Team player
- Problem-solving
- Honest and dependable
- Punctuality
- Reliability
- Computer skills
- Patrolling
- Verbal and written communication
- Firearms handling
- Decision-making
- Attentive and observant
- Security camera monitoring
- Situational awareness
- First aid certified
- Public safety
Certification
Advanced Law Enforcement Certification
AHA Basic Life Support
Timeline
School Resource Officer
Town of Black Mountain
08.2025 - 02.2026
Community Liaison Sergeant
Town of Black Mountain
09.2024 - 08.2025
Security/Safety Officer Part Time
Ridgecrest Conference Center
04.2018 - 05.2020
Convenience Store Clerk Part Time
Ingles Markets
02.2016 - 05.2018
Police Sergeant, Patrol
Town of Black Mountain
05.2012 - 09.2024
Police Officer
Town of Black Mountain
12.1997 - 05.2012
Basic Law Enforcement Certification -
Asheville Buncombe Technical Community College
Bachelor of Science - Criminal Justice
Western Carolina University