Clifford Harvey
Fort Myers Beach
Summary
Dynamic sales leader with a proven track record over 30 years in the industry. Diverse experience including: field sales, advanced selling skills, targeted business planning, product launches , sales presentations, customer service, customer retention, sales training and finance. I would like to be part if a visionary team and obtain a position as a Sales Manager or Finance Manager with a focus on management, emphasis on teamwork and a mission to execute sales growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Finance and Sales
Preferred Used Cars
02.2020 - Current
- Self-motivated, with a strong sense of personal responsibility and work ethic.
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
Owner/Operator
Route 50 Saloon
02.2020 - 10.2024
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Trained and motivated employees to perform daily business functions.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
Sales Manager
Jeff Wyler Nissan
05.2018 - 01.2020
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Provided ongoing training and mentorship for new sales staff, fostering professional development and career growth.
General Sales Manager
Superior Hyndai
01.2017 - 05.2018
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
Lease Trainer/Sales Representative
Horsepower Financial Services
12.2015 - 12.2016
- Mentored new and potential clientele resulting in increased product sales.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Collaborated with subject matter experts to create accurate training content.
Sales Manager/Finance
Kerry Nissan, Hyundai, Mazda, VW
11.2010 - 11.2014
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Collaborated with marketing teams and lenders to create targeted promotional campaigns, driving customer engagement and sales growth.
Education
Criminal Justice
University of Cincinnati
Cincinnati, OHHigh School Diploma -
Taylor High School
Cleves, OH06-1989
Skills
- Positive interpersonal skills
- Teamwork and collaboration
- Service excellence
- Effective problem resolution
- Effective process trainer
- Proficient in prioritizing diverse responsibilities
Certification
- Leasing certified
- Sales certified
- Insurance Certified
Timeline
Finance and Sales
Preferred Used Cars
02.2020 - Current
Owner/Operator
Route 50 Saloon
02.2020 - 10.2024
Sales Manager
Jeff Wyler Nissan
05.2018 - 01.2020
General Sales Manager
Superior Hyndai
01.2017 - 05.2018
Lease Trainer/Sales Representative
Horsepower Financial Services
12.2015 - 12.2016
Sales Manager/Finance
Kerry Nissan, Hyundai, Mazda, VW
11.2010 - 11.2014
Criminal Justice
University of Cincinnati
High School Diploma -
Taylor High School
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