Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Clifford Houston

Orcutt,California

Summary

Hardworking and reliable communications technician with strong ability in installations. Offering troubleshooting and repair solutions. Highly organized, proactive and punctual with team-oriented mentality.

Overview

21
21
years of professional experience

Work History

Service Consultant and Technician

Sterling Communications
Santa Maria, CA
06.2021 - Current
  • Responded quickly to customer concerns and complaints, typically within 1-3 days.
  • Consulted with clients to outline options and obtain permission to proceed with service.
  • Delivered training at customer locations to instruct on proper two-way radio usage.
  • Answered phone calls and responded to questions and concerns.
  • Explained amount for expected services and provided detailed answers to customer questions.
  • Received outstanding feedback for providing attentiveness and patience when assisting dissatisfied customers.
  • Handled telephone inquiries regarding appointments and work in process.
  • Used knowledge of services to recommend additional products and offerings to customers.
  • Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
  • Equipment used includes computers, volt/ohm multimeter, watt meter, Anritsu Cellmaster, Optoelectronics Multicounter, ladders and various hand and power tools.
  • Types of radio communications repeaters installed or serviced include Motorola MTR 2000, XPR 8300 & 8400, SLR 5700, Kenwood TKR-850 and Axiom.
  • Various models of mobile and portable radio equipment installed or serviced are Motorola, Vertex/Standard, Kenwood, Axiom and Hytera.

Emergency Medical Technician

American Medical Response, AMR
Buellton, CA
10.2003 - Current
  • Operated emergency vehicles with caution to keep patients, public and first responders safe.
  • Remained level-headed and proactive during emergency situations.
  • Demonstrated dedication to providing quality care through continued training and education.
  • Developed strong rapport with other medical professionals to foster quality and efficient patient care.
  • Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
  • Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.
  • Assessed emergency situations and prioritized medical care for patients.
  • Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
  • Transported patients from accident scenes to hospitals in emergency vehicles.
  • Trained new hires by offering insight into job duties and assessing shift performance.
  • Assessed patient condition to administer first-aid treatment or advanced level life support.
  • Communicated with dispatchers and hospital personnel to arrange logistics for patient transport.
  • Operated and drove ambulances to transfer patients to hospitals or other healthcare facilities.
  • Installed, repaired, programmed and maintained local base, mobile and portable communications equipment.

Education

High School Diploma -

Canyon High School
Canyon Country, CA
06.1981

Some College (No Degree) - Fire Technology

Allan Hancock College
Santa Maria, CA

Skills

  • Customer Service
  • Friendly, Positive Attitude
  • Reliable & Trustworthy
  • Basic Math
  • Team Building
  • People Skills
  • Active Listening
  • Problem Resolution
  • Maintenance & Repair
  • Flexible Schedule
  • PPE Use
  • First Aid/CPR
  • Excellent Work Ethic

References

  • Clifford Henthorne- Manager, Land Mobile Radio Services, Vandenberg Space Force Base. (805) 714-5648
  • Wesley Frank- Paramedic Supervisor, AMR Santa Barbara Operations. (805) 503-0977
  • Michael Cooper- Paramedic, AMR Santa Barbara Operations. (805) 794-3541

Timeline

Service Consultant and Technician

Sterling Communications
06.2021 - Current

Emergency Medical Technician

American Medical Response, AMR
10.2003 - Current

High School Diploma -

Canyon High School

Some College (No Degree) - Fire Technology

Allan Hancock College

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Clifford Houston