Clifford L Scott
Elizabeth City,NC
Summary
Accomplished manager with expertise in customer support, sales, and marketing, pursuing opportunities within innovative organizations.
Proficient in fast-paced grocery settings, specializing in efficient restocking and merchandise arrangement to enhance visual appeal. Demonstrates a positive attitude and strong teamwork skills, contributing to a collaborative work environment. Adaptable and willing to undertake various tasks to support store operations. Consistently meets deadlines and maintains high standards of customer service.
Overview
27
27
years of professional experience
Work History
Retail Coverage Merchandiser
Acosta
05.2015 - Current
- Deliver Sales Fundamentals (Distribution, Shelving, and Merchandising) goals in assigned territory
- Coordinate and maintain all merchandising events in assigned territory and follow Company policy in execution of work
- Develop and execute personal Performance Agreement
- Perform special projects, communicating customer needs, objectives as assigned by Unit or Sales Manager
- Maintain full distribution and display of products in assigned accounts
- Rotate stock, clean and stock display and price merchandise as appropriate
- Perform such duties as checking date codes, ensuring adherence to approved plan
- Report observations to Unit manager regarding outdated products, unbalanced stock, out-of-stock situations, and point of purchase requirements
- Relocated to Elizabeth City, NC in September 2014 to assist aging parents. Now looking for full-time employment in the area.
Restaurant/Bar Manager
Sparks Wings and ribs
01.2009 - 08.2014
- Oversee day-to-day operations of restaurant.
- Responsible for daily management of cash flow including income statements, balance sheets and deposits.
- Manage up to 6, front of the house employees, and up to 4 back of the house employees each shift.
- Accountable for weekly, monthly, and quarterly revenues, directly tied to bonus incentives.
- Monitor inventories of food, beverage and supplies and order restock as needed.
- Quote, design and implemented group parties and cater outs.
- Restaurant specializing in Smokehouse cuisine
Account Manager/Customer Support
The Signature Accounting Group
05.2007 - 10.2009
- Consulted with new and existing customers on best business practices including, taxes, payroll, inventory, advertising, corporate status and pricing.
- Provided customer support as needed.
- Produced cold call scripts and e-mail templates for staff to utilize as marketing tools.
- Created marketing materials needed for specific target groups such as Non Profit, Retail and Construction.
- Used Accounting software (Quick Books pro) to balance customer’s accounts monthly or quarterly and produce financial statements such as Balance Sheet and P&L.
- (small business - laid off during the downturn)
- The Signature Accounting Group is a Raleigh based accounting firm serving the North and South Carolina regions.
Account Manager
BLD Science
06.2006 - 06.2007
- Researched laboratory equipment to find products to match customer needs
- Used CRM software (to track customers, log contact with customers, create quotes, organize and manage territory
- Worked closely with resellers in my territory as a prime vendor for Demo and refurbished equipment
- Managed start to finish many international sales with customers outside of the US.
- Built customer relationships and improved sales, increasing my customer base by fifty percent within six months
- Responsible for Identifying, contacting and responding to RFQ’s and RFP’s with Bid Proposals to prospective accounts in the Private and Public sectors
- Initiated the production of marketing materials needed for follow up with the newly contacted prospects
- (left to help with accounting business start-up)
- BLD Science is a North Carolina Based Distributor of Laboratory Supplies and equipment. BLD Science also provides repair and maintenance as well as calibration services nation wide.
Sales Representative
Data Net
04.2005 - 06.2006
- Responsible for Identifying, contacting and responding to RFQ’s and RFP’s with Bid Proposals to prospective accounts in the Private and Public sectors.
- Maintained and promoted collaborative relationship with hardware and software vendors (Sun Micro Systems, Cisco Systems, HP, NEC Microsoft ).
- Worked with technical support personnel to provide complete Network Solutions.
- Managed relationships with procurement, engineering and other buying influences within customer accounts while pursuing a project-based total solution sales model.
- Projected account revenue opportunities through interactions with sales management.
- Data Net is California based international reseller of computer storage, customized servers, networking and tape backup/restore hardware; also providing services and software. Data Net is also considered a tier one reseller by Cisco Systems and Hill-Rom Industries.
- Kept abreast of new products and market trends to enable informed decisions when quoting and selling to customers.
- (left for better opportunity)
Restaurant Manager
Chico’s Mexican Restaurant
07.2001 - 12.2004
- Oversaw day-to-day operations of Restaurant.
- Responsible for daily management of cash flow including income statements, balance sheets and deposits.
- Managed up to 15 front of the house employees, and up to 10 back of the house employees each shift.
- Accountable for weekly, monthly, and quarterly revenues, directly tied to bonus incentives.
- Monitored inventories of food, beverage and supplies and ordered restock as needed.
- Quoted, designed and implemented group parties and cater outs.
- Upscale Family Restaurant specializing in California style Mexican cuisine
- (left for sales opportunity)
Account Executive
Pioneer-Standard Electronics
01.1999 - 05.2000
- Sold complex Server lines including (Compaq, IBM, and Tandem), along with various software, storage and networking products.
- Responsible for Identifying, contacting and responding to RFQ’s and RFP’s with Bid Proposals to prospective accounts in the Private and Public sectors
- Was responsible for servicing, expanding and penetrating assigned and new accounts.
- Established and maintained long-term relationships with both customers and suppliers.
- Performed solution selling on account base, integrating products across various manufacture’s lines.
- Pioneer is a multi-billion dollar, International Corporation, headquartered in Cleveland, Ohio. Compaq Corporation’s #1 Enterprise Partner for the past six years
- (left to move back to North Carolina)
Education
Bachelors of Arts - Industrial Technology, Business
East Carolina University
Skills
Store layouts
Product promotion
Merchandise display
Stock rotation
Planogram execution
Brand awareness
In-store support
Interior and exterior displays
Visual merchandising
Merchandise planning
Timeline
Retail Coverage Merchandiser
Acosta
05.2015 - Current
Restaurant/Bar Manager
Sparks Wings and ribs
01.2009 - 08.2014
Account Manager/Customer Support
The Signature Accounting Group
05.2007 - 10.2009
Account Manager
BLD Science
06.2006 - 06.2007
Sales Representative
Data Net
04.2005 - 06.2006
Restaurant Manager
Chico’s Mexican Restaurant
07.2001 - 12.2004
Account Executive
Pioneer-Standard Electronics
01.1999 - 05.2000
Bachelors of Arts - Industrial Technology, Business
East Carolina University