Results-driven operations manager with a proven record in budget management, client relationship enhancement, and personnel oversight. Committed to improving resident satisfaction and operational efficiency through effective communication and strategic planning.
Work History
Owner/Operator
Frog Hollow Mobile Home Park
St. Augustine
2008 - 2020
Managed daily operations of mobile home park, ensuring resident satisfaction and compliance with regulations.
Developed and implemented maintenance schedules to enhance property upkeep and appearance.
Oversaw financial aspects, including rent collection and budget management for improved profitability.
Recruited, trained, and supervised staff to maintain high service standards and operational efficiency.
Established positive relationships with residents through effective communication and conflict resolution strategies.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Education
High School Diploma -
Wildwood Highschool
Wildwood
1980
Skills
Operations management
Documentation and reporting
Hiring
Business planning
Personnel management
Operations oversight
Client relationship management
Timeline
Owner/Operator
Frog Hollow Mobile Home Park
2008 - 2020
High School Diploma -
Wildwood Highschool
Retired police officer
Worked for the North Wildwood Police Department for over 20 yrs/