Clifford Robertson
Manchester,United States
Summary
Dedicated Automotive Technician with 5+ years in service and repair. Friendly and upbeat professional enthusiastic about automotive work. Focused on satisfying customers, supporting team and meeting shop targets by applying superior work ethic, mechanical knowledge and excellent customer service skills.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Automotive Technician
hofffman ford
East Hartford, CT
05.2023 - 05.2024
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Inspected vehicle engines and other components to identify potential issues.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Conducted scheduled maintenance services such as oil changes, tune-ups, and filter replacements.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
- Assisted in the diagnosis of complex electrical issues using appropriate test equipment.
- Performed drive ability tests on vehicles after repairs were completed.
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
- Maintained a clean working environment at all times.
- Demonstrated knowledge of applicable safety procedures while performing repairs.
- Followed established guidelines for troubleshooting and diagnosing various types of automotive systems.
- Attended technical training courses when available to increase knowledge base.
- Operated a variety of shop equipment safely and efficiently.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Searched within service and maintenance manuals to perform repairs and diagnosis.
- Conducted routine servicing on fuel, electrical and cooling systems.
- Evaluated, repaired and aligned vehicle suspensions.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
Automotive Technician
mitchell-selig ford
Windsor, CT
07.2021 - 05.2023
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Inspected vehicle engines and other components to identify potential issues.
- Conducted scheduled maintenance services such as oil changes, tune-ups, and filter replacements.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
- Provided accurate estimates of repair times to customers prior to work being performed.
- Assisted in the diagnosis of complex electrical issues using appropriate test equipment.
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
- Performed drive ability tests on vehicles after repairs were completed.
- Maintained a clean working environment at all times.
- Demonstrated knowledge of applicable safety procedures while performing repairs.
- Attended technical training courses when available to increase knowledge base.
- Communicated effectively with customers about repair progress and costs involved.
- Operated a variety of shop equipment safely and efficiently.
- Adhered strictly to company policies concerning quality control standards.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
Firestone Autocare
Firestone
Bloomfield, CT
01.2021 - 07.2021
- Understood and followed oral and written directions.
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Conducted scheduled maintenance services such as oil changes, tune-ups, and filter replacements.
Education
Certification of Automotive Repair - Automotive Repair
Baron Institute of Technology
Windsor Locks, CT06-2008
Skills
- Parts Replacement
- Tire mounting and balancing
- Bay maintenance
- Alignments experience
- Changing Oil
- Preventive Maintenance
- Vehicle Inspection
- Customer Service
- Valid Driver's License
- Drivability issues
- Heating and Air Conditioning
- Engine repair
- Drivetrain and Axle Installation
- Diagnostic Assessment
- Brake systems knowledge
- Electrical Systems
- Hand and power tools
- Troubleshooting skills
- Strong Work Ethic
- Electrical circuits diagrams
- Suspension Systems
- Diagnostic abilities
Certification
- multiple Ford certifications
- almost senior master (2 classes left) in ford training
- chassis master and engine master through Ford
Timeline
Automotive Technician
hofffman ford
05.2023 - 05.2024
Automotive Technician
mitchell-selig ford
07.2021 - 05.2023
Firestone Autocare
Firestone
01.2021 - 07.2021
Certification of Automotive Repair - Automotive Repair
Baron Institute of Technology
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