Dynamic Project Manager with a proven track record at Centrica Business Solutions, excelling in project planning and client relations. Expert in negotiating contracts and mentoring teams, I consistently deliver projects on time while enhancing collaboration and ensuring quality. Committed to optimizing resources and fostering a positive work environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Project Manager
Centrica Business Solutions
08.2024 - Current
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Established effective communication among team members for enhanced collaboration and successful project completion.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Identified plans and resources required to meet project goals and objectives.
Managed projects from procurement to commission.
Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
Project Manager
SEL Construction
08.2022 - 08.2024
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Established effective communication among team members for enhanced collaboration and successful project completion.
Identified plans and resources required to meet project goals and objectives.
Managed projects from procurement to commission.
Coordinated material procurement and required services for projects within budget requirements.
Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
Proved successful working within tight deadlines and a fast-paced environment.
Recruited and oversaw personnel to achieve performance and quality targets.
Service Manager
M.D Ellis Refrigeration
02.2017 - 08.2022
Resolved customer complaints in professional and timely manner.
Met with customers to discuss service needs and offer available solutions.
Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
Hired, trained and supervised team of service staff members to meet business goals.
Analyzed service reports to identify areas of improvement.
Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
Met with customers to discuss service needs and develop effective and practical solutions.
Enhanced team morale through regular recognition of exceptional performance and organizing team-building events.
Negotiated with vendors to secure best prices for parts and supplies.
Education
No Degree - Criminal Justice
Modesto Junior College
Modesto, CA
09-1993
Skills
Project management
Project planning
Project planning and development
Project scheduling
Schedule management
Client relations
Staff management
Project scope
Coaching and mentoring
Purchasing and procurement
Vendor sourcing
Commercial construction experience
Expense reports
Certification
[Area of certification] Training - [Timeframe]
Timeline
Project Manager
Centrica Business Solutions
08.2024 - Current
Project Manager
SEL Construction
08.2022 - 08.2024
Service Manager
M.D Ellis Refrigeration
02.2017 - 08.2022
No Degree - Criminal Justice
Modesto Junior College
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