Summary
Overview
Work History
Education
Skills
Timeline
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Cliffxon Louine

Atlanta,GA

Summary

Accomplished hospitality and financial services professional with over a decade of experience in fine dining, currently transitioning into financial planning. Demonstrated expertise as a Captain and Lead Server, consistently delivering exceptional guest experiences while leveraging leadership, client relationship management, and advisory skills as a Financial Professional with Wise Financial LLC. Excels in fast-paced environments, ensuring outstanding customer service and satisfaction, with a strong emphasis on teamwork and adaptability to meet evolving needs. Highly skilled in multitasking, addressing customer inquiries, and maintaining an organized workspace, combined with a reliable, results-driven approach and excellent communication abilities.

Overview

2026
2026
years of professional experience

Work History

Financial Professional

Wise Financial LLC
Dunwoody, Georgia
01.2024 - Current
  • - Provide clients with comprehensive financial strategies tailored to their goals, including insurance planning, retirement strategies, and wealth protection.
  • - Build and maintain strong client relationships, leveraging hospitality experience to deliver high-touch advisory services.
  • - Educate clients on financial literacy, budgeting, and risk management while maintaining compliance standards.
  • - Collaborate with a team of advisors to ensure holistic and client-centered planning.

Lead Server

STK Steakhouse
Atlanta, GA
2023 - 01.2025
  • - Served as Lead Server in a fast-paced, high-volume steakhouse environment, managing VIP clientele and coordinating with management for seamless service.
  • - Mentored and supported servers, ensuring adherence to service standards and enhancing guest satisfaction.
  • - Applied strong wine and cocktail knowledge to recommend pairings and upsell premium selections.
  • - Contributed to team efficiency by assisting in floor management responsibilities when needed.

Captain

Nobu
Atlanta, GA
01.2023 - 2023
  • - Oversaw a section of the dining floor in one of the world's most recognized fine dining brands.
  • - Acted as a point of contact for VIP guests, providing personalized service and ensuring flawless dining experiences.
  • - Collaborated with sommeliers and management to promote sake and wine pairings, elevating guest experience and revenue.
  • - Trained and mentored junior servers on Nobu service standards and hospitality culture.

Captain / Senior Server

Nobu
01.2014 - 01.2023
  • - Advanced from Server to Captain over a 9-year tenure, trusted with high-profile guests and large parties.
  • - Led service for luxury clientele, including international visitors, celebrities, and corporate accounts.
  • - Maintained strong knowledge of Nobu's Japanese-Peruvian cuisine, sake, and global wine list, enhancing dining experiences through expert recommendations.
  • - Assisted management in daily floor operations, opening/closing procedures, and staff coaching.

Education

High School Diploma -

North Miami Senior High School
Miami, FL
06-2011

Skills

  • Fine Dining & Luxury Service Standards
  • Guest Relationship Management
  • High-Volume Service & VIP Clientele Management
  • Problem-Solving & Conflict Resolution
  • Leadership & Team Training
  • Wine, Sake & Cocktail Knowledge

  • Upselling & Menu Pairing Strategies
  • Financial services
  • Problem-solving abilities
  • Exceptional customer service
  • Guest engagement

Timeline

Financial Professional

Wise Financial LLC
01.2024 - Current

Captain

Nobu
01.2023 - 2023

Captain / Senior Server

Nobu
01.2014 - 01.2023

Lead Server

STK Steakhouse
2023 - 01.2025

High School Diploma -

North Miami Senior High School