Clifton Dixon
Denton,TX
Summary
Enthusiastic customer service professional and skilled communicator with exceptional organizational skills, allowing for effective delivery of outstanding service. Exhibits a strong eye for detail and excellent communication skills with the willingness to learn new tasks and responsibilities.
Overview
5
5
years of professional experience
Work History
Warehouse Associate
Aldi Warehouse
Denton, TX
10.2023 - Current
- Collaborate with team to efficiently manage inventory, ensuring accurate stock levels and timely replenishments.
- Maintain a clean and organized workspace, adhering to safety protocols to prevent accidents and injuries.
- Enhanced warehouse workflow, decreasing order cycle time by optimizing task allocations.
- Analyzed inventory data to predict stock needs, ensuring 100% availability of key items.
Personal Shopper
Sam’s Club
Pearl, MS
11.2022 - 09.2023
- Provided information on Membership benefits, promoting the value of Company products and services, processing memberships, upgrades, and credit accounts.
- Reviewed orders, pulled items from shelves, scanned items, wrapping, and palletizing items, ensuring the accuracy of orders and invoices, securing items until member arrive, and following up on out-of-stock merchandise to meet member needs.
- Zoned shelves to ensure the aisles are neat.
Personal Shopper
Walmart
Richland, MS
08.2020 - 06.2021
- Liaised with customers to determine their specific needs, ultimate goals, budgets, and interests to find the appropriate items that best suit their needs.
- Demonstrated advanced knowledge of products, trends, and business services.
- Processed the orders on behalf of clients via live chat, telephone calls, or email and provide recommendations to ensure the optimization of customer satisfaction.
- Assisted clients in making exchanges or replacing items with more suitable products when clients are dissatisfied with an item they received.
- Grew and maintain client base by staying attentive to strategic selling techniques and interacting proactively with existing and potential customers.
- Built and maintained healthy customer relationships by providing exceptional and empathetic customer service.
Education
Associate of Arts - Accounting
North Texas Central College
Gainesville, TX05.2025
Skills
- Microsoft Office Suite
- MS Excel
- MS Word
- Outlook
- Power Point
- Customer Service Oriented
- Communication
- Problem Solving
- Interpersonal Skills
- Time Management
- Adaptability
- Organizational
- Critical Thinking
- Conflict Resolution
Timeline
Warehouse Associate
Aldi Warehouse
10.2023 - Current
Personal Shopper
Sam’s Club
11.2022 - 09.2023
Personal Shopper
Walmart
08.2020 - 06.2021
Associate of Arts - Accounting
North Texas Central College