CLIFTON GARRETT
San Marcos,TX
Summary
Qualified Technician with many years of industry experience. Demonstrated success in streamlining processes and boosting efficiency by leveraging strong design and problem-solving abilities. Detail-oriented and conscientious about addressing aspects of development and production to create reliable products.
Overview
8
8
years of professional experience
Work History
Technician
Leif Johnson Truck City Ford
05.2021 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Service Manager
Firestone Auto Care
11.2020 - 05.2021
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
Senior Technician
Firestone/ Bridgestone
12.2016 - 11.2020
- Trouble shooting
- Diagnostics
- Customer service
- Maintenance service
- Assessed equipment malfunctions using technical skills, troubleshooting abilities and diagnostic knowledge
- Managed quality control and maintained high level of customer satisfaction
Wire Technician
M&I Electric
03.2018 - 12.2018
- Building blue prints
- Trouble shooting switch boards
- Building/ wiring switch boards
- Monitored physical cable and wire equipment for telecommunications devices to repair power supply, fiber optic and wire distribution systems or accompanying cabinets
- Installed, set up and repaired devices and system components
- Installed and repaired distribution racks and cables
Education
Associates - Advance Engine Technology
Lamar Institute of Technology
Beaumont, TX05.2012
Skills
- Troubleshooting and resolution
- Deviation correction
- System installations
- Diagnostic skills
Timeline
Technician
Leif Johnson Truck City Ford
05.2021 - Current
Service Manager
Firestone Auto Care
11.2020 - 05.2021
Wire Technician
M&I Electric
03.2018 - 12.2018
Senior Technician
Firestone/ Bridgestone
12.2016 - 11.2020
Associates - Advance Engine Technology
Lamar Institute of Technology
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