Goal-oriented manager with distinguished experience in sales industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
11
11
years of professional experience
Work History
Wholesale Manager
Genuine Parts Company - NAPA
09.2023 - 10.2024
Monitored inventory levels and avoided shortages with timely replenishment of stock.
Cultivated strong relationships with vendors to maintain and improve levels of customer service.
Researched and evaluated potential suppliers to determine the best fit for company needs and to identify cost savings opportunities.
Reduced costs by streamlining contract bidding and procurement processes to assure the best prices for materials and services.
Places 8 to 12 in-person calls to automotive shops per day to leverage the best possible relationship
Service Supervisor
Nextier
10.2022 - 12.2023
Handled customer complaints and inquiries.
Assisted with training and development of team members.
Updated job knowledge by attending workshops, training sessions and educational opportunities.
Monitored team's performance and gave feedback when necessary.
Operations Manager
Abilene Foundation Repair
08.2020 - 05.2021
Recruiting new employees to fill vacancies on crew
Establishing Production and Warranty Schedule
Communication schedule to CEO, sales, and customer
Collection of payment upon Job completion
Quality control via monitoring crew production to certify Jobs are completed correctly and on time
Customer relations
Inventory and material procurement
Verifying commission and payroll prior to submitting to accounting
Service Operator II
Halliburton Energy Service
05.2013 - 04.2020
Experience in high pressure pump operations
Effective fluid side operation
Frac site rig up-rig and down including equipment mobilization
Blending equipment operation
Hydration unit operation
Efficient in Frac site quality assurance and quality control
Job site safety leader
Education
BS - Psychology / Religious Education
Howard Payne University
Brownwood, TX
05.1995
Skills
Adaptive person
Experienced sales trainer
High achiever
Highly organized
Materials preparation
Articulate
Team leadership
Initiative-taking
Public speaking
Logistics management
Adaptability and flexibility
Accomplishments
Achieved high customer satisfaction for professional installation of home internet services.
Inspected and tested machinery and equipment to diagnose machine malfunctions.
Watched indicators to make sure machines were working properly.
Timeline
Wholesale Manager
Genuine Parts Company - NAPA
09.2023 - 10.2024
Service Supervisor
Nextier
10.2022 - 12.2023
Operations Manager
Abilene Foundation Repair
08.2020 - 05.2021
Service Operator II
Halliburton Energy Service
05.2013 - 04.2020
BS - Psychology / Religious Education
Howard Payne University
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