Summary
Overview
Work History
Education
Skills
Certification
Websites
Affiliations
Accomplishments
References
Timeline
Generic

Clifton Nelson

Mobile,AL

Summary

Dynamic leader with extensive experience at Johnson Controls, Inc., excelling in strategic decision-making and client relationship management. Proven track record in driving market growth and enhancing operational efficiency. Adept at coaching teams and integrating technology to deliver innovative construction solutions, ensuring client satisfaction and loyalty.

Overview

40
40
years of professional experience
1
1
Certification

Work History

Business Owner - CEO/President, Board of Directors

AOTCS– Operational Technology Construction Service
Mobile, AL
01.2025 - Current
  • Cultivated and maintained key client relationships across multiple verticals.
  • Led high-performance teams in major construction events throughout Southern North America.
  • Focused on sustainable project delivery to ensure long-term client success.
  • Trained and mentored staff to elevate performance and customer service skills.
  • Established vendor relationships to secure quality products at competitive prices.
  • Implemented marketing initiatives that promoted brand awareness and enhanced customer engagement.
  • Developed business strategies aimed at improving operational efficiency and expanding market reach.
  • Oversaw financial management, including budget creation and expense tracking.

Aviation Market Director – Gulf Coast

Johnson Controls, Inc.
Mobile, AL
08.2024 - 01.2025
  • Directed aviation market growth strategy across Gulf Coast, resulting in impactful construction and service projects.
  • Led strategic marketing initiatives to boost brand visibility and client engagement.
  • Aligned marketing strategies with business goals by collaborating with cross-functional teams.
  • Managed budget allocations efficiently for campaigns and promotional activities.
  • Executed digital marketing strategies effectively on multiple platforms.
  • Mentored junior marketing staff to enhance team capabilities and performance.

Market Sales Manager

Johnson Controls, Inc.
Mobile, AL
12.2021 - 08.2024
  • Developed strategic sales plans to facilitate market expansion and drive revenue growth.
  • Managed sales teams, enhancing client outcomes through advanced facility and construction solutions.
  • Cultivated a customer-centric culture across vertical markets to improve service delivery.
  • Implemented efficient sales processes, streamlining operations for better performance.
  • Led team in executing targeted sales strategies, achieving set goals.
  • Trained sales staff on product knowledge, improving overall team competency.
  • Managed client relationships, fostering loyalty and repeat business.
  • Delivered impactful presentations at conferences, showcasing success stories from previous projects.

Strategic Client Manager

Johnson Controls, Inc.
Mobile, AL
10.2007 - 05.2022
  • Ensured safety and customer satisfaction while aligning with client vision and strategic goals.
  • Developed relationships with clients to assess needs and deliver tailored solutions.
  • Supported clients during implementation of new products and services, enhancing user experience.
  • Valued for contributions to operational decisions, goal setting, and policy development.
  • Cultivated long-term rapport with clients to foster loyalty and retention.
  • Resolved customer complaints promptly using effective communication techniques.
  • Collaborated with marketing, product development, and finance teams to ensure project success within budget constraints.
  • Identified upselling opportunities to provide additional services benefiting clients.

Branch Manager, Service

Johnson Controls, Inc.
Gulf Coast Market, AL/MS/FL
10.2005 - 10.2007
  • Managed a 45-employee branch across three states, ensuring safety and profitability.
  • Oversaw daily operations to maintain compliance with company policies.
  • Directed recruitment, training, and performance evaluations to foster team development.
  • Formulated strategies to enhance customer service and boost client satisfaction levels.

Vertical Market Manager – Health Care Services

Johnson Controls, Inc.
Gulf South Area, AL/MS/FL/TN/AR/LA
10.2003 - 10.2005
  • Drove sales plan achievement by leading regional sales force in healthcare solutions.
  • Developed marketing strategies that increased brand visibility and market penetration.
  • Managed product launches, coordinating efforts with cross-functional teams for seamless execution.
  • Analyzed market trends to uncover opportunities for growth and innovation.
  • Collaborated with external partners to enhance marketing initiatives and outreach effectiveness.

Account Executive

Johnson Controls, Inc.
Mobile, AL
10.1994 - 10.2003
  • Delivered technical and financial solutions in construction and facility services.
  • Managed client accounts, ensuring high levels of satisfaction and retention.
  • Developed strategic sales plans aligned with company objectives to drive growth.
  • Collaborated with cross-functional teams to improve overall customer experience.
  • Conducted market research to identify and pursue new business opportunities.

Outside Sales Representative

Hydro Technologies, Inc.
Mobile, AL
10.1988 - 06.1994
  • Managed customer accounts to drive satisfaction and encourage repeat business.
  • Conducted market research to uncover new sales opportunities across diverse sectors.
  • Attended industry conferences to promote Hydro Technologies' products and services.
  • Followed up with customers post-sale to resolve issues and ensure continued satisfaction.

Engineering Co-op

Johnson Controls, Inc.
Mobile, AL
06.1985 - 10.1988
  • Exceeded client expectations through early exposure to controls engineering, HVAC, and security systems.
  • Assisted engineers in developing comprehensive HVAC system designs and specifications.
  • Collaborated with team members to analyze project requirements and establish design parameters.
  • Utilized AutoCAD for creating detailed drawings and documentation for engineering projects.
  • Participated in project meetings to discuss progress, challenges, and next steps with stakeholders.

Education

Bachelor of Arts - Organizational Leadership

Springhill College
Mobile, AL
05-2006

Some College (No Degree) - Mechanical Engineering

University of South Alabama
Mobile, AL

Skills

  • Strategic decision-making
  • Client relationship management
  • Technology integration
  • Financial oversight
  • Cross-functional collaboration
  • Strategic planning
  • Construction management
  • Coaching and mentoring

Certification

  • Procore Certified Project Manager
  • Thirty Five Years of Management, Leadership and Technical Training from Johnson Controls

Affiliations

  • Board Member - The Peninsula
  • PEP - Member
  • Chamber of Commerce - Executive Advisory Board
  • Life Time Master - Johnson Controls Sales Leadership
  • Top Performer - Johnson Controls Sales Performance

Accomplishments

  • Thirty Five Years Married to the Love of My Life
  • Father of Four Amazing Daughters, who are married to four amazing Son in Laws
  • Grandfather to a growing crowd of amazing grandchildren!
  • Believer

References

References available upon request.

Timeline

Business Owner - CEO/President, Board of Directors

AOTCS– Operational Technology Construction Service
01.2025 - Current

Aviation Market Director – Gulf Coast

Johnson Controls, Inc.
08.2024 - 01.2025

Market Sales Manager

Johnson Controls, Inc.
12.2021 - 08.2024

Strategic Client Manager

Johnson Controls, Inc.
10.2007 - 05.2022

Branch Manager, Service

Johnson Controls, Inc.
10.2005 - 10.2007

Vertical Market Manager – Health Care Services

Johnson Controls, Inc.
10.2003 - 10.2005

Account Executive

Johnson Controls, Inc.
10.1994 - 10.2003

Outside Sales Representative

Hydro Technologies, Inc.
10.1988 - 06.1994

Engineering Co-op

Johnson Controls, Inc.
06.1985 - 10.1988

Bachelor of Arts - Organizational Leadership

Springhill College

Some College (No Degree) - Mechanical Engineering

University of South Alabama

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