Clifton Singleton
Chesapeake,VA
Summary
Professional in automotive service industry with proven expertise in managing customer interactions, diagnosing vehicle issues, and coordinating repairs. Strong focus on teamwork and delivering results ensures reliability and adaptability in dynamic environments. Skilled in communication, problem-solving, and technical understanding of automotive systems. Known for fostering collaborative relationships and driving customer satisfaction.
Overview
15
15
years of professional experience
Work History
Service Advisor
Priority Acura
03.2018 - 05.2026
- Provided exceptional customer support by addressing inquiries and resolving issues efficiently.
- Assisted clients in understanding service options, promoting relevant vehicle maintenance packages.
- Coordinated service appointments, ensuring optimal scheduling for technician
- Maintained good CSI
Service Advisor
Banister Nissan
02.2011 - 2017
- Assisted customers in identifying service needs and scheduling appointments efficiently.
- Provided clear communication regarding service processes, enhancing customer understanding and satisfaction.
- Collaborated with technicians to ensure accurate diagnosis of vehicle issues and timely repairs.
- Maintained detailed service records using dealership management software for improved tracking and reporting.
Education
High School Diploma -
Ocean Lakes
Virginia Beach, VA06.1997
Skills
Customer service , answer phones schedule service Keep customers informed of vehicle status Text customer updates videos Familiar using CDK and Xtime
Timeline
Service Advisor
Priority Acura
03.2018 - 05.2026
Service Advisor
Banister Nissan
02.2011 - 2017
High School Diploma -
Ocean Lakes