Clifton Stancel
North Augusta,SC
Summary
Accomplished General Manager at Firehouse Subs, adept in operations management and leadership, enhanced team performance, and achieved significant sales growth. Excelled in building robust client and vendor relationships, mastering inventory control, and fostering a culture of motivation and team building. Proven track record in financial oversight and strategic planning, ensuring organizational prosperity.
Overview
3
3
years of professional experience
Work History
General Manager
Firehouse Subs
03.2024 - Current
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
Shift Leader
Firehouse Subs
02.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Education
High School Diploma -
North Augusta High School
North Augusta, SC06-2022
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Inventory control
- Employee scheduling
Timeline
General Manager
Firehouse Subs
03.2024 - Current
Shift Leader
Firehouse Subs
02.2022 - Current
High School Diploma -
North Augusta High School
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