Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Additional Information
Timeline
Generic

Clifton Taylor

Lake Cormorant,MS

Summary

Dynamic operations manager with a proven track record at Over the Cliff Embroidery, enhancing customer satisfaction through strategic planning and effective inventory management. Skilled in logistics and personnel management, I excel in optimizing processes and fostering strong client relationships, ensuring sustainable growth and operational excellence.

Overview

48
48
years of professional experience
1
1
Certification

Work History

Owner/Operator

Over the Cliff Embroidery
Vancouver, WA
10.2021 - Current
  • We also sold business solutions, such as business cards and all advertising materials.
  • Clothing Ball- Caps and Lanyards, Banner’s, Flags, marketing materials etc
  • Streamlined daily operations to enhance service delivery and customer satisfaction.
  • Developed and implemented efficient inventory management systems to reduce waste.
  • Trained and mentored staff on best practices for operational excellence and customer engagement.
  • Established strategic partnerships with local suppliers to improve product offerings and reduce costs.
  • Analyzed market trends to adapt business strategies, enhancing competitive positioning in the community.
  • Led team meetings to foster collaboration and align operational goals with business objectives.
  • Oversaw financial management, ensuring accurate budgeting and expense tracking for sustainable growth.
  • Implemented systems for quality control, maintaining high standards across all service areas.
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.

Security and Law Enforcement

USACE US ARMY CORPS of ENGINEERS
Portland, Oregon
06.2009 - 08.2015
  • Conducted Key DEERS ID verification for All Government Departments Agencies including State Government Departments and Military Agencies, with ID’s for themselves and their respective agencies and family members when necessary. Travel orders for deployments within the United States and other international traveling. Setting up appointments for DEERS, and other necessary services and services from job applicants to retiree’s. Issuing keys access badges for all levels of security clearances within all required facilities, including Dams, power stations storage facilities etc.
  • Conduct on site Security Inspections to ensure and prevent unauthorized access to facilities and installations belonging to the US GOVERNMENT PROPERTIES within my jurisdiction.
  • Implemented an ongoing professional development program for deputies to stay current on best practices in law enforcement techniques, technology advancements, and legal updates.
  • Strengthened relationships with local law enforcement agencies through open communication channels regarding security matters on site.
  • Participated in ongoing training programs to maintain up-to-date knowledge on law enforcement techniques and best practices.
  • Implemented security measures like access control systems, surveillance cameras installation, and partnering with local law enforcement agencies.
  • Collaborated with law enforcement agencies to apprehend criminals and prevent potential threats.
  • Maintained public trust with transparent communication and community outreach efforts, fostering positive relationships between law enforcement and citizens.
  • Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
  • Contributed to IT policy development and enforcement, upholding industry best practices for security and compliance.
  • Enhanced data security measures, safeguarding sensitive information against potential breaches and ensuring compliance with privacy laws.
  • Collaborated with law enforcement and fire department personnel to secure accident scenes, enhancing operational safety for all involved.
  • Collaborated with local law enforcement agencies during investigations, sharing relevant information and coordinating efforts for improved results.
  • Developed strong relationships within the community by attending meetings, addressing concerns, and fostering open communication between residents and law enforcement agencies.
  • Fostered relationships with external partners including law enforcement, fellow industry professionals and intelligence communities to stay informed about latest trends, threats and advancements in the field of cybersecurity.
  • Participated in ongoing training opportunities to stay current on law enforcement best practices, policies, and procedures.
  • Managed crisis situations effectively by coordinating with law enforcement agencies, medical providers, and other relevant parties as needed.
  • Collaborated with local law enforcement agencies to enhance base security measures and share vital intelligence information.
  • Fostered strong relationships with law enforcement and emergency services, improving inter-agency collaboration.
  • Established strong relationships with community partners like fire departments and law enforcement agencies, improving coordination during emergency situations.
  • Enhanced security measures by working closely with law enforcement agencies and ensuring compliance with federal regulations.

Military Police Sergeant

US Army
01.1995 - 07.2015
  • Supervised patrol operations to ensure safety and security within designated areas.
  • Conducted investigations into criminal activities, collecting evidence and documenting findings.
  • Enforced military laws and regulations, maintaining discipline among personnel and civilians.
  • Led training sessions for junior officers on conflict resolution and tactical response techniques.
  • Led a team of Military Police officers, fostering a professional atmosphere that prioritized integrity and respect for fellow service members.
  • Investigated incidents thoroughly, resulting in accurate reports that supported disciplinary actions when necessary.
  • Trained new Military Police officers on proper procedures, facilitating their transition into active duty roles with confidence and competence.
  • Increased efficiency of team communication by implementing clear protocols and providing training on proper radio etiquette.
  • Participated in humanitarian aid missions, providing security support which enabled the successful distribution of resources to affected communities.
  • Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
  • Monitored gate activities, controlled traffic, and responded to emergencies on base.
  • Documented and organized security information accurately and efficiently.
  • Provided emergency response security, eliminating hazards, and potential dangers.
  • Patrolled base facilities and housing areas to deter crime, monitor activities, and provide force protection.
  • Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
  • Secured storage of weapons, ammunition and explosives to prevent theft and accidents.
  • Maintained 100% accountability of assigned equipment worth more than $Amount.
  • Coordinated with law enforcement agencies to respond to security incidents and emergencies.
  • Utilized surveillance equipment to monitor security of personnel and property.
  • Executed search and seizure operations in strict accordance with applicable laws and regulations.
  • Developed and maintained cooperative relationships with local, state and federal law enforcement agencies to support communication.
  • Created and implemented security protocols and procedures to safeguard personnel and property.
  • Effectively led investigations, ensured safety protocols were followed, and handled high-pressure situations.
  • Liaised with local, state, and federal regulatory agencies to streamline investigation completion.
  • Developed and implemented security policies, procedures and systems to protect personnel, property and data.
  • Conducted investigations to identify suspicious activities, violations of policies and regulations and potential threats.
  • Researched and maintained current knowledge of security trends and technologies to apply best practices and strategies.
  • Verified and authenticated validity and admissibility of evidence and preserved its integrity for court hearings while testifying under oath in administrative hearings and criminal court cases.
  • Monitored and evaluated performance of security personnel to identify weaknesses and provide feedback for improvement.
  • Applied four tenets of procedural justice when interacting with subordinates.

Military Police Squad Leader

US Army
Iraq And Kuwait Middle East
06.2006 - 02.2008

While Deployed to Iraq and Kuwait in the Middle East, We conducted training exercises in the region in class and in the field.

All this training was conducted during regular working hours, above and beyond designated maintenance of all vehicles, radios equipment, including cruise, serve weapons, rifles, and sidearms. While also maintaining watch schedules within the towers and buildings and Base Camp parameters and facilities designated to our company.

Be it radio uploads or frequencies to be used during the course of the day or night. Every soldier from the top to the bottom in every vehicle, was trained on the radio position in case something happened to any other partner within the vehicle. All stations within the vehicle were known by each individual soldier. Every soldier could step up to the next position if necessary. whether it was the driver the commander of the vehicle or the gunner. Everyone was trained for every position.

Shipping and Receiving Lead

US Army Federal Tech
US Army Camp Withycombe, Portland, Oregon
03.2002 - 05.2006
  • Oversaw daily shipping and receiving operations, ensuring compliance with military protocols and regulations.
  • Coordinated logistics for inbound and outbound shipments, optimizing workflow efficiency and accuracy.
  • Trained and mentored team members on best practices in inventory management and material handling.
  • Implemented process improvements to reduce lead times in shipment processing and enhance service delivery.
  • Monitored inventory levels, conducting regular audits to maintain stock accuracy and minimize discrepancies.
  • Collaborated with cross-functional teams to streamline communication between departments regarding shipping schedules.
  • Developed training materials to improve staff understanding of safety procedures and equipment usage in warehouse operations.
  • Leveraged technology solutions to track shipments, enhancing visibility into supply chain activities and performance metrics.
  • Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
  • Stacked and stored pallets at end of shift to keep warehouse clean and organized.
  • Ensured timely delivery of products by closely monitoring shipments and addressing any potential delays.
  • Pulled, verified, and packaged items for shipment.
  • Managed warehouse space allocation strategically to accommodate changing inventory needs throughout the year.
  • Implemented safety protocols for warehouse staff, reducing workplace accidents and promoting a safe work environment.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Conducted regular audits of inventory levels to maintain accuracy and prevent stockouts or overstock situations.
  • Maintained accurate records of incoming and outgoing shipments, ensuring proper documentation for all transactions.
  • Led the shipping and receiving team in consistently meeting performance targets, contributing to overall company growth and success.
  • Trained new team members on company policies and procedures, fostering a positive work culture within the department.
  • Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
  • Reduced order processing time with effective communication between departments for seamless workflow.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Proactively identified issues or bottlenecks in the supply chain that could impact delivery times and worked collaboratively to resolve them swiftly.
  • Developed strong relationships with suppliers and vendors, ensuring reliable sourcing of quality materials.
  • Prepared shipping documents and invoices, processed payments, and fielded client questions.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Handled day-to-day shipping and receiving overseeing more than Number packages per day.
  • Conducted research to address shipping errors and packaging mistakes.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Sorted and delivered materials to different work areas and staff.
  • Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
  • Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
  • Partnered with representatives from different carriers to arrange materials shipments.
  • Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
  • Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
  • Requisitioned new supplies and maintained storage areas for smooth department operations.

Assistant Manager

Fred Myer Grocery Department
Vancouver, WA
01.1997 - 05.2002
  • Led team in daily operations, ensuring adherence to company policies and procedures.
  • Developed training programs to enhance staff performance and operational efficiency.
  • Implemented process improvements that streamlined workflow and reduced operational delays.
  • Coordinated scheduling and resource allocation for optimal staffing levels during peak hours.
  • Monitored inventory management systems, optimizing stock levels and reducing waste.

Shipping and Receiving Clerk

Petrini’s Supermarket
Walnut Creek, CA
12.1983 - 11.1996
  • Coordinated inbound and outbound shipments to ensure timely delivery and accuracy of orders.
  • Managed inventory levels, conducting regular audits to maintain optimal stock availability.
  • Operated shipping software and equipment, improving workflow efficiency in package processing.
  • Trained new team members on safety protocols and operational procedures for shipping activities.
  • Oversaw loading and unloading of freight, ensuring compliance with safety regulations and guidelines.
  • Developed streamlined processes for receiving merchandise, reducing handling time and increasing productivity.
  • Collaborated with logistics teams to resolve discrepancies in shipment documentation effectively.
  • Implemented tracking systems for shipments, enhancing visibility and communication across departments.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
  • Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
  • Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Improved shipping efficiency by streamlining packing procedures and optimizing workstation layouts.
  • Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
  • Expedited delivery times by collaborating closely with carriers to schedule timely pickups and drop-offs for shipments.
  • Facilitated smooth communication between logistics partners, warehouses, and customers regarding shipment updates or delays for a seamless experience.
  • Enhanced warehouse organization by implementing a barcode tracking system for incoming shipments.
  • Mentored new team members on shipping and receiving protocols, fostering a collaborative work environment focused on achieving common objectives.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Collaborated effectively with cross-functional teams to resolve discrepancies in orders or address any issues promptly.
  • Minimized damaged goods by training team members on proper handling techniques during unloading and storage processes.
  • Communicated with vendors and suppliers to verify timely delivery of goods.
  • Established strong relationships with suppliers to ensure timely deliveries of goods, mitigating potential delays or stockouts that could impact customer satisfaction.
  • Reduced instances of damaged goods, carefully packing and securing items following best practices.
  • Updated inventory management software, enabling more accurate tracking of stock levels and movements.
  • Received shipments, verifying contents against purchase orders to ensure accuracy and completeness.
  • Assisted in development of waste reduction program, focusing on recycling packaging materials.
  • Resolved shipping issues promptly, minimizing impact on delivery schedules and customer relations.
  • Implemented tracking system for outgoing shipments, enhancing customer satisfaction with transparent delivery updates.
  • Improved inventory management with precise record-keeping of incoming and outgoing shipments.
  • Enhanced warehouse efficiency by organizing storage areas for easy access to frequently shipped products.

Visual and a Radio Communication US NAVY

United States Navy
USS PONCE LPD-15 Norfolk, VA And Other Stations
05.1978 - 12.1988
  • Visual Communication by Morse Code by Flashing Light during the day and at night with inferred light and other ways to communicate, via flash’s and semaphore while on missions at sea and on land.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.

Education

No Degree - Accounting And Finance, Navigation, Water Safety

US NAVY
San Diego, CA

Graduate Certificate - Military Police Academy Police Law Security Enforc

United States US ARMY Military Police Academy
San Luis Obispo, CA
01.1995

High School Diploma - Business Administration And Management

LSUS
Shreveport, LA
06.1978

Skills

  • Operations management
  • Documentation and reporting
  • Business planning
  • Business, Vendor Sales negotiation
  • Personnel management
  • Operations oversight
  • Inventory
  • Payroll processing
  • Strategic planning
  • Marketing
  • Client relationship management
  • Pricing strategy development
  • Profit optimization
  • Strong work ethic
  • Customer service oriented
  • Equipment operation
  • Schedule management
  • Materials transport
  • Vehicle inspections
  • Safe driving practices
  • Accurate record keeping
  • Order picking and processing
  • Load security
  • Safe driving
  • Logistics planning
  • Lift up to 75-100 pounds
  • Cargo handling
  • Inclement weather driving
  • Trailer maintenance
  • Time management
  • Loading and unloading
  • Basic maintenance
  • Vehicle inspection
  • Equipment maintenance

Accomplishments

    I am a working Veteran,

    Where I can help preserve History of The United States Military.

Affiliations

American Free Masons

Shriner & Shriner Clown

VFW Member

American Legion member

Certification

Military Certifications:

Military Police Certifications of Training

Land Navigation and Computer Navigation,

Radio Communications, Weapon systems

Small, Medium and Large heavy Equipment including Hemet’s tractor trailer and towing vehicles, most of armored vehicles and Humvees.

All lifting equipment: Gas, Diesel, Propane and Electric Aka forklift forms to over 20 ton.

Additional Information

I always try to keep updated on all means of communication and training.

Timeline

Owner/Operator

Over the Cliff Embroidery
10.2021 - Current

Security and Law Enforcement

USACE US ARMY CORPS of ENGINEERS
06.2009 - 08.2015

Military Police Squad Leader

US Army
06.2006 - 02.2008

Shipping and Receiving Lead

US Army Federal Tech
03.2002 - 05.2006

Assistant Manager

Fred Myer Grocery Department
01.1997 - 05.2002

Military Police Sergeant

US Army
01.1995 - 07.2015

Shipping and Receiving Clerk

Petrini’s Supermarket
12.1983 - 11.1996

Visual and a Radio Communication US NAVY

United States Navy
05.1978 - 12.1988

No Degree - Accounting And Finance, Navigation, Water Safety

US NAVY

Graduate Certificate - Military Police Academy Police Law Security Enforc

United States US ARMY Military Police Academy

High School Diploma - Business Administration And Management

LSUS
Clifton Taylor