Clifton Weathington
Cincinnati
Summary
Resourceful and results-driven professional with proven strengths in communication, problem-solving, and leadership. Adept at managing teams, resolving complex challenges, and building strong relationships across departments. Committed to continuous improvement and organizational success.
Overview
1
1
Certification
Work History
Team Lead
Wayfair
03.2025 - 07.2025
- Led internal communication strategies that improved information flow and staff
- Presented monthly updates to executive leadership, facilitating improved cross-department alignment.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Customer Service Representative
- Handled customer inquiries with professionalism, empathy, and clarity.
- Identified and resolved recurring customer issues, leading to a decrease in service calls.
- Trained and mentored new hires, developing onboarding materials and performance guides.
Education
High school diploma -
Woodward High School
Cincinnati, OH05-2016
Skills
- Strong Communication: Clear verbal and written communicator with experience in public speaking, team coordination, and client engagement
- Problem Solving: Quick-thinking and analytical; skilled in identifying issues and implementing practical, effective solutions
- Leadership: Experienced in leading diverse teams, setting goals, and motivating others to achieve shared objectives
- Team Collaboration
- Conflict Resolution
- Project Management
- Time Management
- Strategic Thinking
- Decision Making
Certification
- Leadership Development Program – [Issuing Organization]
- Effective Problem Solving – [Issuing Organization]
- Communication in the Workplace – [Issuing Organization]
Timeline
Team Lead
Wayfair
03.2025 - 07.2025
Customer Service Representative
High school diploma -
Woodward High School
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