I have been in automotive dealership parts since 2009. I enjoy parts and helping others by providing exceptional customer service. Looking for a career with an established company that appreciates my West Texas values.
Dynamic Parts Manager with a proven track record at All American Chevrolet Of Midland, enhancing inventory management and customer satisfaction. Excelled in streamlining operations, achieving a significant increase in efficiency. Skilled in Inventory Management and Problem-Solving, adept at leading teams and implementing strategic improvements.
Overview
1
1
year of professional experience
Work History
Parts Manager
All American Chevrolet Of Midland
Midland, TX
05.2023 - Current
Rearranged parts department to better serve changing trends and keep workspaces organized.
Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
Increased efficiency in the parts department by implementing an improved inventory management system.
Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Ordered parts for customers, repair shops and Type department for use in Type and Type equipment.
Provided timely, insightful and accurate reports to upper management.
Implemented quality control measures for incoming parts to reduce return rates and improve overall product quality.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Supervised and trained staff on product knowledge and customer service.
Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
Assisted in the development of annual budgets for the department based on historical data analysis and projected needs, aligning financial resources with strategic goals.