Crystal Ralph
Lebanon,TN
Summary
Insightful Certified Peer Recovery Specialist familiar with treatment protocols. Adept at responding to emergency situations calmly and respectfully. Passionate about patient support and resource advocacy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Crew Leader
Willow Management and Maintenance Team LLC
09.2022 - Current
- Directed team of 10-15 crew members in daily operations and assigned tasks.
- Monitored and evaluated performance of crew members, providing feedback and coaching as needed.
- Developed work schedules to ensure adequate staffing levels.
- Ensured compliance with all health and safety regulations.
Client Assistant
The Next Door Addiction Treatment Center
10.2021 - 08.2022
- Provided direct patient care in a residential treatment facility for individuals with substance abuse issues.
- Facilitated group counseling sessions to assist patients in their addiction recovery process.
- Assisted patients in developing and implementing relapse prevention plans.
- Developed and maintained therapeutic relationships with clients to foster trust and support the recovery process.
- Monitored client progress, providing feedback on successes and areas of improvement.
- Collaborated with other healthcare professionals to develop comprehensive treatment plans for each patient's individual needs.
- Administered appropriate assessments such as urine drug screens, breathalyzers. to ensure compliance with program rules and regulations.
- Educated clients on the dangers of substance abuse, relapse prevention techniques, and healthy coping skills.
- Maintained accurate records of client interactions, including assessment data, progress notes, discharge summaries.
- Encouraged clients to participate in recreational activities that promote sobriety and physical health.
- Provided crisis intervention services when needed to prevent potential harm or danger due to substance use issues.
- Participated in team meetings to discuss clinical decisions regarding client care plans.
- Transported clients from one location to another when necessary for medical appointments or other activities related to their recovery process.
- Attended trainings and workshops related to addiction recovery methods or best practices.
- Supported patients through difficult times such as withdrawal symptoms or cravings associated with their addiction disorder.
- Maintained clinical documentation for each case with detailed and timely updates.
- Collaborated with team members to monitor treatment progress and improve individual clients' plans.
- Helped clients transcend addiction and rebuild lives by empowering each with knowledge and skills.
Administrative Assistant
Center Hill Marina & Yacht Club
10.2018 - 10.2021
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Processed invoices for payment using accounting software applications.
Education
Certificate - Mental Health And Substance Abuse
State of Tennessee
Lebanon TN09.2021
GED -
Lebanon Adult School
Lebanon12.2018
Skills
- Client Evaluation
- Crisis Intervention
- Community Resources
- Clinical Documentation
- Goal Setting
- Crisis Response
- Patient Advocacy
- Crisis Prevention Intervention (CPI)
- Progress Reporting
- Group Facilitation
Certification
- Certified Peer Recovery Specialist
Timeline
Crew Leader
Willow Management and Maintenance Team LLC
09.2022 - Current
Client Assistant
The Next Door Addiction Treatment Center
10.2021 - 08.2022
Administrative Assistant
Center Hill Marina & Yacht Club
10.2018 - 10.2021
Certificate - Mental Health And Substance Abuse
State of Tennessee
GED -
Lebanon Adult School
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