Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Certification
Timeline
Generic

Carlton nowell

Wilmington,NC

Summary

Passionate addiction studies student dedicated to improving lives of individuals struggling with addiction and other behavioral disorders. Caring supporter of recovering patients with guidance toward tangible improvements and relapse prevention. Attentively implements sound treatment plans addressing unique patient needs and helps attain long-term behavioral goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Shift Leader

Jersey Mikes
03.2022 - 03.2023
  • Trained new employees in job duties, safety procedures, and company policies
  • Managed store closing and opening procedures to ensure safety and security
  • Assisted customers with inquiries, orders, and complaints promptly
  • Provided excellent customer service and developed strong relationships with customers
  • Prepared end-of-shift reports for management review and approval
  • Worked cooperatively with teams to accomplish business goals and objectives
  • Cultivated and maintained work culture through team building and positive interactions.

Bartender

Applebee's Bar and Grill
05.2015 - 07.2019
  • Developed strong working relationships with customers and staff
  • Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor
  • Kept bar organized and clean during busy hours
  • Handled cash drawer accurately throughout shift including opening and closing out register each day
  • Demonstrated excellent customer service skills by efficiently responding to requests promptly
  • Established a rapport with regulars through friendly conversation.

Education

Associate of Applied Science - Human Services Technology/Addiction Studies

Cape Fear Community College
Wilmington, NC
05.2025

Skills

  • Quality Standards
  • Issue Resolution
  • Client Evaluation
  • Relapse Prevention
  • Client Advocacy
  • Multicultural Competence
  • Assessment skills
  • Motivational Interviewing
  • Group facilitation
  • Empathy Development
  • Treatment Planning
  • Dual Diagnosis Treatment

Accomplishments

  • WRAP 2/7/2024
  • NCCPSS 3/13/2024
  • SASSI Clinical Interpretation 3/4/2024
  • SASSI Administration and Scoring 2/27/2024
  • Education
  • Cape Fear Community College
  • Human Services Technology/Addiction and Recovery

Interests

Addictions and Substance Abuse , Active Listening Mental Health Support Motivational Interviewing Lead Counseling Groups Empathy Document Services Cultural Competence

Certification

  • NCCPSS Training - March 2024-2026
  • WRAP-February 2024-2026
  • SASSI Administration & Scoring-February 2024
  • SASSI Clinical Interpretation-March 2024

Timeline

Shift Leader

Jersey Mikes
03.2022 - 03.2023

Bartender

Applebee's Bar and Grill
05.2015 - 07.2019

Associate of Applied Science - Human Services Technology/Addiction Studies

Cape Fear Community College

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Carlton nowell