Clint Hebert
Cypress,TX
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
26
26
years of professional experience
Work History
General Manager
SCI - Dignity Memorial
The Woodlands, Texas
08.2016 - Current
- Forest Park The Woodlands - leading team of 27 associates that serve 660+ families a year.
- Managed all aspects of daily business operations and sales. Driving financial growth by focusing on KPI's, associate development and a high level of customer service.
- Continued efforts for a positive work environment that encouraged collaboration among entire team.
- Resolved customer complaints quickly, while maintaining high level of service excellence to our client families.
- Record setting call volume and sales production for the past 4 years.
- Century Club 2016, 2017, 2019, 2020, 2021, 2022, 2023
- Century Club 2017 - General Manager of the Year
Location Manager
SCI - Dignity Memorial
Houston, Texas
11.2014 - 08.2016
- Earthman Resthaven - lead funeral and administration team of 9 associates that served 430+ families a year.
- Century Club 2015
Location Manager
SCI - Dignity Memorial
Houston, Texas
08.2009 - 11.2014
- Forest Park Westheimer & Chapel of Eternal Peace - lead a funeral and administration team of 21 associates that served 630+ families a year
- Oversaw crematory operations and also became a licensed crematory operator during my tenure.
- Century Club 2010, 2012, 2013, 2014
Location Manager
SCI - Dignity Memorial
The Woodlands, Texas
07.2006 - 08.2009
- Memorial Oaks - lead funeral and administration team of 15 associates that served 550+ families a year.
- Century Club 2007, 2008
Student/Apprentice/Funeral Director/Manager
SCI - Dignity Memorial
The Woodlands , Texas
09.1998 - 07.2006
- Forest Park The Woodlands - Student and Apprentice duties within the funeral home.
- Licensed Funeral Director in 1999
- Promoted to Location Manager in 2003.
- Lead team of 14 associates serving 175 families a year
- Million Dollar Club 2003, 2004
- Million Dollar Club 2005 - Top General Manager
Education
Associates Degree -
Commonwealth Institute
Skills
- Leading Leaders
- Team Development
- Workflow Planning
- Financial Administration
- Operational Oversight
- Sales
- Expense Control
- Business Development
- Staff Supervision
- Service Quality Improvement
- Multi-unit Operation Management
- Time Management
- Change Implementation
- Training and coaching
- Budget coordinating
- Vendor Partnerships
- Performance Evaluations
- Team Oversight
Candidate
Clint Hebert, Internal
Affiliations
- Family, Church, Dining, Traveling, Boating
- Served with the Dignity Gospel Quartet for 15 years
- Awarded Service Excellence Market Leadership - 2022
- Currently serving with the LHT team Dignity Memorial
Timeline
General Manager
SCI - Dignity Memorial
08.2016 - Current
Location Manager
SCI - Dignity Memorial
11.2014 - 08.2016
Location Manager
SCI - Dignity Memorial
08.2009 - 11.2014
Location Manager
SCI - Dignity Memorial
07.2006 - 08.2009
Student/Apprentice/Funeral Director/Manager
SCI - Dignity Memorial
09.1998 - 07.2006
Associates Degree -
Commonwealth Institute
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