Adaptable professional with a strong background in customer service and operations management. Known for reliability and time management skills, consistently driving customer satisfaction and optimizing inventory processes.
Overview
11
11
years of professional experience
Work History
stocking 1 TA
Walmart
Holton
04.2024 - 05.2026
Stocked shelves with merchandise to maximize product availability for customers.
Assisted customers in locating products and addressing inquiries to enhance shopping experience.
Organized backroom inventory to streamline access and improve management.
Maintained cleanliness of aisles and stock areas to promote safety.
Overnight Cook
Caseys's General Stores
Holton
08.2023 - 04.2026
Operated kitchen equipment safely and effectively during overnight shifts to uphold safety protocols and service standards.
Prepared diverse menu items following standard recipes to ensure consistency and quality.
Maintained cleanliness and organization of kitchen equipment and work areas to support efficient operations.
Store Manager
Caseys's General Stores
Sabetha
06.2023 - 08.2023
Managed daily store operations and ensured compliance with company policies.
Supervised and trained team members on customer service and sales techniques.
Conducted staff scheduling to optimize coverage during peak hours.
Resolved customer complaints effectively to maintain satisfaction levels.
Implemented promotional displays to increase product visibility and drive sales.
Monitored inventory levels and coordinated restocking processes efficiently.
Analyzed sales trends to guide product selection and optimize inventory management.
Managed inventory tracking and conducted physical inventory counts to reduce loss.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Recruited, trained and supervised new employees.
Maintained cleanliness and organization of store environments for safety compliance.
Kitchen Manager
Caseys's General Stores
Holton
08.2021 - 06.2023
Led daily kitchen operations, focusing on meal preparation, cooking methods, portion sizes, and plate presentation to maintain quality standards.
Coordinated kitchen staff schedules to optimize daily operations and enhance workflow.
Trained new employees on food safety and preparation techniques.
Maintained cleanliness and organization of kitchen areas consistently.
Performed weekly inventories of food items stored in refrigerators or freezers.
Team Member
Caseys's General Stores
Holton
11.2020 - 08.2021
Stocked shelves to guarantee product availability and accurate labeling for customer convenience.
Ensured cleanliness and organization of sales floor and storage areas to enhance customer experience.
Fostered working relationships with peers and upper management to support team collaboration.
Concrete Laborer
Lamberson Construction
Holton
07.2020 - 11.2020
Set up and reinforced forms to facilitate accurate concrete pouring for walkways and other structures.
Operated hand tools and heavy machinery to ensure precise concrete pouring and finishing.
Assisted in setting up forms and frameworks, contributing to the structural integrity of concrete projects.
Mixed concrete according to specifications for various projects.
Ensured job site safety by following established protocols and regulations.
Cleaned and maintained tools and equipment to ensure optimal performance.
Followed instructions from supervisors to support project requirements and timelines.
Loaded and unloaded necessary tools, materials, and machines from trucks and trailers.
Store Manager
Pizza Hut
Holton
09.2019 - 07.2020
Managed daily store operations and ensured compliance with company policies.
Trained and supervised team members on customer service and sales techniques to enhance customer engagement.
Resolved customer complaints to maintain high satisfaction levels and foster customer loyalty.
Conducted staff scheduling to optimize coverage during peak hours.
Monitored inventory levels and coordinated efficient restocking to ensure product availability.
Managed inventory tracking and physical inventory counts to minimize loss.
Supervised new employees to foster a productive and efficient team.
Made bank deposits to ensure timely financial operations.
Assistant Manager
Pizza Hut
Holton
10.2018 - 09.2019
Trained and mentored staff on customer service and food safety standards.
Managed daily operations, enhancing service efficiency and customer satisfaction.
Coordinated staff schedules to optimize coverage during peak demand times.
Oversaw inventory management, including ordering and stock rotation practices.
Maintained cleanliness and organization of kitchen and dining areas, supporting operational standards.
Line Cook
Pizza Hut
Holton
03.2018 - 10.2018
Prepared ingredients according to standardized recipes, ensuring consistent quality and presentation.
Collaborated with team members for timely food preparation and delivery, enhancing overall service efficiency.
Operated kitchen equipment safely and efficiently during busy service hours.
Maintained cleanliness and organization of workstations throughout shifts.
Bricklayer
City of Holton
Holton
05.2015 - 09.2017
Constructed durable brick walls and structures for municipal projects, ensuring compliance with safety standards.
Laid bricks in specified patterns to achieve design intent and structural integrity.
Installed brick pavers to enhance accessibility and aesthetics of public walkways and recreational areas.
Mixed mortar and prepared materials for effective application.
Utilized hand tools and machinery for precision work.
Maintained clean and organized work environment daily.
Supported training of new employees in bricklaying methods on-site.