Hands-on professional with years of experience leading crews, coordinating schedules, and managing daily operations. Strong in project management, inventory control, and customer relationship management. Consistently supports safe work practices, efficient service, and on-time completion.
Overview
20
20
years of professional experience
Work History
Operations Manager
Greater Austin Moving and Storage
01.2016 - 10.2026
Directed daily moving and storage operations, aligning crews, equipment, and schedules with customer commitments.
Coordinated dispatch assignments to balance workload, travel time, and service priorities.
Monitored warehouse inventory and storage records to support accurate asset tracking.
Led staff training on packing, loading, safety, and service procedures.
Resolved customer concerns and operational delays with timely, practical solutions.
Enforced safety standards and compliance practices across moving and storage activities.
Improved workflow efficiency by refining route planning, labor allocation, and job sequencing.
Evaluated operational performance and implemented process updates to strengthen consistency and service quality.
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Developed and maintained relationships with external vendors and suppliers.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Analyzed and reported on key performance metrics to senior management.
Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Developed and implemented strategies to maximize customer satisfaction.
HVAC Technician
Self-employeed
01.2023 - 10.2024
Installed, maintained, and serviced heating, ventilation, and air conditioning equipment for residential and commercial systems.
Diagnosed HVAC system failures and performed repairs on compressors, motors, controls, and refrigerant circuits.
Recharged refrigerant systems and checked for leaks using gauges, pressure readings, and recovery equipment.
Tested electrical components, thermostats, capacitors, and contactors to verify safe equipment operation.
Inspected ductwork, airflow, and filters to improve system performance and indoor air quality.
Troubleshot breakdowns, identified root causes, and completed preventive maintenance on furnaces and cooling units.
Calibrated controls and replaced worn parts to restore efficient temperature regulation and system reliability.
Performed troubleshooting on HVAC systems to determine root cause of issues.
Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
Farmer/ Rancher
Self-employeed
01.2021 - 01.2023
Managed crop planting, cultivation, and harvesting operations across seasonal production cycles.
Monitored soil conditions, irrigation schedules, and weather patterns to support healthy crop growth.
Inspected crops and livestock regularly to identify health issues, pests, and maintenance needs.
Operated tractors, tillers, and farm equipment to prepare fields and maintain production areas.
Maintained fencing, barns, tools, and equipment to ensure reliable daily farm operations.
Planned planting rotations and field use to improve land productivity and resource efficiency.
Maintained and repaired various farming equipment.
Improved overall farm efficiency with the adoption of modern agricultural technology and equipment.
Carpenter
Self-employeed
01.2021 - 01.2023
Installed doors, windows, cabinets, and hardware with precise measurements and alignment.
Interpreted blueprints and specifications to complete framing, trim, and finish carpentry accurately.
Estimated material needs and cut lumber to reduce waste and support efficient project execution.
Managed jobsite layouts, tool organization, and material staging for smooth workflow.
Collaborated with clients and contractors to clarify scope, solve issues, and meet project expectations.
Repaired and restored structural and cosmetic woodwork to extend property value and usability.
Lead Mover
Self-employeed
01.2007 - 01.2016
Led residential and commercial moves, coordinating loading, unloading, and furniture placement.
Disassembled and reassembled furniture for safe handling and efficient setup.
Inspected truck loads and secured cargo to prevent shifting and damage.
Wrapped, packed, and labeled belongings to protect items during transport.
Directed moving crews through job assignments, safety practices, and workflow priorities.
Communicated with clients to confirm move details, access needs, and delivery instructions.
Navigated routes and scheduled pickups to support timely move completion.
Maintained equipment, dollies, straps, and supplies to keep operations organized and ready.
Exceeded performance targets consistently by implementing process improvements in packing and unpacking techniques.
Mentored junior movers, providing guidance on best practices and industry standards.
Collaborated with sales teams to secure profitable contracts and drive company growth.
Developed comprehensive move plans tailored to individual client needs and requirements.