Entrepreneurial and creative Founder passionate about turning innovative ideas into tangible results. Experienced formulating and executing strategic plans, creating new products and services, and developing business opportunities. Track record of multiple successful business ventures and leading teams of professionals to maximize profits and deliver success.
Overview
46
46
years of professional experience
Work History
Founder CEO
Blucows Limited
01.2004 - Current
Blucows is a creative provider of VoIP solutions to SME's throughout Asia/Pacific
Started business from zero, rolled out services to seven countries
Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
Identified business development challenges and customer concerns for proactive resolution.
Defined company roles and responsibilities to establish and enhance processes.
Developed key operational initiatives to drive and maintain substantial business growth.
Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.
Prepared annual budgets with controls to prevent overages.
Directed technological improvements, reducing waste and business bottlenecks.
Oversaw divisional marketing, advertising and new product development.
Managed linux servers conducted all provisioning and interfaces to other carriers
Negotiated favorable contracts with suppliers, reducing costs while maintaining product quality.
Introduced advanced technology solutions into daily operations which led to increased productivity levels throughout the company.
Regional Manager Operations Asia/Pacific
MFS (metro Fiber Services , Now Verizon)
01.1994 - 11.2002
First techinical employee in the region, tasked with building operations and provision teams throughout the region. Team consisted of over 250 staff at its peak .
Supervised staff to optimize brand expansion initiatives and productivity.
Established and maintained operational standards for 7 locations.
Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Forecasted sales and established processes to achieve sales objectives and related metrics.
Masterminded updates to workflows and revitalized teams to meet changing business needs and boost team member performance.
Introduced cost-saving initiatives to reduce losses and increase profit margin.
Engineered effective inventory management strategies and loss prevention initiatives to keep shrink below 10%.
Operations Manager
Bloomberg L.P.
06.1990 - 02.1994
Responsible for all network infrastructure - pre internet
Responsible to manage staff to conduct all installations, pre and post install support with support hotlines
Responsible for expansion of Korean and Philippine operations
Supervised operations staff and kept employees compliant with company policies and procedures.
Developed systems and procedures to improve operational quality and team efficiency.
Regional Engineer - Marketing
Telerate (now Reuters)
03.1985 - 06.1990
Regional Manager of Tymnet packet switching platform for forex platform
Moved into market for Commodities trading platform
Senior Engineer
JPMorgan Chase
04.1982 - 03.1985
Managed Tymnet nodes , provided backbone for the banks mainframes
Sent to banks main branches all over north and south america to deploy Tymnet nodes
Telecoms Engineer
Tymnet Inc - US Airforce
05.1978 - 04.1982
Managed customers nodes for customers packet switching platform
Trained telecom engineer , deployed overseas to assist in managing military's TDM switching sites
Education
Associate of Science - Electrical, Electronics And Communications Engineering
Community College of The Air Force
Montgomery, AL
02.1978
Skills
Staff Management
Trends Analysis
Operations Management
Succession Planning
Marketing
Manage FreePBX platforms
Cisco gateways
Any router
Any switch
LInux servers
Languages
Chinese (Cantonese)
Elementary
Japanese
Elementary
Timeline
Founder CEO
Blucows Limited
01.2004 - Current
Regional Manager Operations Asia/Pacific
MFS (metro Fiber Services , Now Verizon)
01.1994 - 11.2002
Operations Manager
Bloomberg L.P.
06.1990 - 02.1994
Regional Engineer - Marketing
Telerate (now Reuters)
03.1985 - 06.1990
Senior Engineer
JPMorgan Chase
04.1982 - 03.1985
Telecoms Engineer
Tymnet Inc - US Airforce
05.1978 - 04.1982
Associate of Science - Electrical, Electronics And Communications Engineering
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