CLIO CLARKE
Pompano Beach,FL
Summary
Results-oriented professional with expertise in route planning and customer service. Enhances operational efficiency and trains teams in safety compliance. Maintains high standards under pressure while fostering positive relationships with clients and colleagues. Committed to delivering exceptional results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Delivery Associate
Amazon Logistics
Boca Raton, FL
07.2023 - Current
- Scan and deliver packages to the correct addresses.
- Utilized GPS and maps for efficient route planning.
- Followed all applicable traffic laws and regulations while driving company vehicle.
- Sorted and organized packages for on-time deliveries, minimizing delays.
- Verified order accuracy by counting, weighing, or measuring items, ensuring correct shipments.
- Reported delivery status and issues to dispatch or manager for effective problem resolution.
- Maintained friendly, professional relationships with customers to improve service satisfaction.
Childcare Assistant
Hillsboro Club
Pompano Beach, Florida
02.2021 - Current
- Delivered dedicated care to children, promoting emotional and social growth.
- Assisted with homework and tutoring, facilitating academic understanding.
- Coordinated educational and fun activities, enhancing children's creativity and engagement.
- Maintained organized schedule, encouraging independence and daily routine.
- Created meal plans to promote healthy eating habits and efficient cooking.
Package Handler Trainer /Manager's Assistant
FedEx Ground
Pompano Beach, Florida
07.2021 - 03.2024
- Trained employees on scanning, sorting, organizing, and loading packages, ensuring operational efficiency.
- Conducted training on safety protocols and procedures, enhancing workplace safety awareness.
- Monitored new hires for workspace cleanliness and reported compliance to supervisor.
- Handled packages efficiently during sorting and loading operations. to support accurate inventory management.
Front Desk Agent
Summerset Resort & Hotel
Montego Bay, JA
06.2018 - 07.2020
- Provided tailored support for guest needs, resolving room concerns and coordinating concierge services.
- Managed online, phone and in-person reservations.
- Met or exceeded every metric, including available phone time and type score. (Handled around 125 inbound calls daily)
- Resolved client complaints, enhancing overall guest satisfaction.
- Processed room charges and managed purchases in gift shop, ensuring accurate billing and inventory control.
- Restocked office supplies to maintain inventory levels. and received deliveries.
Education
Associate of Arts - Hospitality And Tourism Management
Western Hospitality American Hotel Lodging And Edu
Montego Bay, Jamaica 01-2020
High School Diploma -
Anchovy High School
Montego Bay, Jamaica01-2018
Some College (No Degree) - Google Data Analytics
Coursera
OnlineBasic Studies
Bethel Primary And Junior High School
Hanover, JamaicaSkills
- Route planning
- Package sorting
- Inventory management
- Data Entry
- Safety compliance
- Problem solving
- Analytical thinking
- Works under pressure
- Adaptability
- Quick learner
- Customer service
- Effective communication
- Professional demeanor
- Leadership
- Decisive action
- Attention to detail
References
- Available upon request
Certification
CPR Certified
Timeline
Delivery Associate
Amazon Logistics
07.2023 - Current
Package Handler Trainer /Manager's Assistant
FedEx Ground
07.2021 - 03.2024
Childcare Assistant
Hillsboro Club
02.2021 - Current
Front Desk Agent
Summerset Resort & Hotel
06.2018 - 07.2020
Associate of Arts - Hospitality And Tourism Management
Western Hospitality American Hotel Lodging And Edu
High School Diploma -
Anchovy High School
Some College (No Degree) - Google Data Analytics
Coursera
Basic Studies
Bethel Primary And Junior High School