CLISTY PRATT
Odessa,TX
Summary
Operations leader skilled in enhancing workflow efficiency and delivering exceptional customer service. Proven track record in team supervision, employee development, and maintaining compliance with safety standards. Experience includes optimizing processes to align operations with budgetary goals and drive organizational success.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Assistant Site Manager
Goodwill Central Texas
Austin, TX
04.2025 - 08.2026
- Oversaw daily operations of outlet, enhancing customer satisfaction through efficient service delivery., recycling, and dock operations.
- Monitored equipment repairs, maintenance, and safety requirements.
- Recruited, trained, evaluated, and coached employees.
- Ensured OSHA compliance and maintained a clean, organized warehouse environment.
- Worked closely with internal teams to streamline processes and improve communication. and external agencies.
- Tracked monthly revenue and expenses, aligning operations with financial targets to optimize resource allocation.
- Provided leadership and professional development for staff.
Operations Supervisor
Goodwill Industries
Austin, TX
08.2023 - 04.2025
- Led recruitment, training, and performance evaluations.
- Developed and implemented SOPs that streamlined operations and enhanced overall efficiency.
- Reorganized storage areas to maximize workflow and utilize space effectively.
- Supported strategic planning with the General Manager.
- Resolved customer issues to maintain high satisfaction levels.
Delivery Driver
Pizza Hut
Round Rock, TX
06.2023 - 08.2023
- Delivered orders safely and efficiently.
- Assisted with dishwashing operations to ensure timely readiness for next service.
- Maintained clean work areas to support a safe and organized environment.
Housekeeping & Laundry
Stonebriar Nursing Facility
Austin, TX
11.2022 - 05.2023
- Washed, dried, and delivered resident clothing to provide clean garments for residents.
- Cleaned resident rooms, hallways, and restrooms to maintain a safe and hygienic environment.
- Ensured a safe and clean environment for clients by performing light housekeeping and laundry tasks.
- Assisted in preparing meals for residents, light housekeeping and laundry tasks.
Dog Trainer
FMC Carswell / Canine Companions Service Dogs
Fort Worth, TX
01.2018 - 01.2022
- Instructed new dog handlers on effective training techniques and safety protocols, enhancing their confidence and skills in dog handling.
- Taught 30 specific commands using positive reinforcement.
- Maintained detailed daily and monthly progress reports to track training milestones and behavioral improvements.
- Provided care by feeding, exercising, grooming, and administering medication to dogs, ensuring their health and well-being.
Powerhouse Operator
FMC Carswell
Fort Worth, TX
01.2017 - 01.2020
- Operated 3 Hurst boilers (250 HP, 150 PSI) and 2 chillers to maintain optimal plant conditions.
- Executed boiler room operations and performed water testing to ensure compliance with safety and quality standards.
- Conducted hourly gauge readings to monitor equipment performance and support proactive plant maintenance.
Education
GED -
West Mesquite High School
Mesquite, TX01-1989
Skills
- Site supervision
- Team leadership
- Employee Development
- Employee training
- Performance evaluation
- Customer service
- Cash handling
- POS systems
- Data entry
- Equipment Oversight
- Facility Maintenance
- Delivery operations
- Organizational Skills
Certification
- Forklift Certification, 2024-2027
- OSHA 30, 2024
- Valid Driver's License
Timeline
Assistant Site Manager
Goodwill Central Texas
04.2025 - 08.2026
Operations Supervisor
Goodwill Industries
08.2023 - 04.2025
Delivery Driver
Pizza Hut
06.2023 - 08.2023
Housekeeping & Laundry
Stonebriar Nursing Facility
11.2022 - 05.2023
Dog Trainer
FMC Carswell / Canine Companions Service Dogs
01.2018 - 01.2022
Powerhouse Operator
FMC Carswell
01.2017 - 01.2020
GED -
West Mesquite High School