Clive Johnson
George Town,Grand Cayman
Summary
Highly-qualified Housekeeping Supervisor offering 3 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Housekeeping Supervisor
Marriott Resort, Grand Cayman
11.2017 - Current
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Completed schedules, shift reports, and other business documentation.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Trained and mentored new staff on cleaning and safety protocols.
- Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
- Monitored staff performance and provided feedback to drive productivity.
- Achieved 94.6% in BSA Cleanliness.
- Helped execute plan which resulted in100% in Housekeeping Engagement
Laundry Supervisor
Puritan Cleaners
05.2015 - 11.2017
- Communicated repair needs to maintenance staff
- Adhered to safety protocols by enforcing proper equipment usage
- Increased employee performance through effective supervision and training
- Managed laundry sorting, washing, drying, and ironing
- Worked with front desk to respond promptly to all customer requests
- Spotting and treatment of linen.
Education
High School Diploma -
Edwin Allen
Jamaica06.1999
Skills
- Staff Evaluations
- Ordering Cleaning Supplies
- Employee Evaluations
- Cost Control
- Training and Mentoring
Accomplishments
Led housekeeping operations in absence of Housekeeping manager, achieved Leader of the Quarter Nominations in Q2, 2023 and Q4, 2023
Certification
Shaping Service Advance Service Training, 11/01/23
Additional Information
I am very passionate about football. In my spear time I keep up with the latest of what is happing with football weather in the Premier league, Lalega, Bundesliga, champion league or Serie A league. most Sunday evenings a group of passionate footballers come together and we play football, this help to relax ands rejuvenate my mind and body.
Hobbies and Interests
playing football
Timeline
Housekeeping Supervisor
Marriott Resort, Grand Cayman
11.2017 - Current
Laundry Supervisor
Puritan Cleaners
05.2015 - 11.2017
High School Diploma -
Edwin Allen
Shaping Service Advance Service Training, 11/01/23
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