CLIVE KUO
Riverside
Summary
Resourceful Trainer able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Package Handler Trainer
FedEx
Rialto, CA
08.2024 - Current
- Trained new package handlers on safety protocols and operational procedures.
- Developed training materials to enhance onboarding efficiency and effectiveness.
- Monitored trainee performance, providing constructive feedback for improvement.
Out Door Vending
Disneyland Resort
Anaheim, CA
08.2023 - Current
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Cashier/Customer Service
Panda Express
Placentia, CA
06.2020 - 12.2020
- Maintaining a positive, empathetic and professional attitude toward customers at all times
- Acknowledging and resolving customer complaints
- Maintain cleanliness of workspace
- Communicating with the team as necessary
Lifeguard and Swim Instructor
City Of Placentia
Placentia, CA
06.2019 - 08.2019
- Responded swiftly to emergencies, providing first aid and rescue assistance
- Enforced pool rules to promote a safe environment for patrons
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Education
Associate of Arts - Culinary
Riverside Community College
Riverside, CA08-2028
Skills
- Problem-solving
- Employee safety
- Lifeguard certification
- First aid
- CPR and AED training
- Leadership development
Certification
- Lifeguarding/First Aid/CPR/AED
- June 2019 to June 2021
- Knowledge of the latest safety and rescue techniques, and deliver critical care, like CPR, first aid, and AED administration, when it's needed most
Timeline
Package Handler Trainer
FedEx
08.2024 - Current
Out Door Vending
Disneyland Resort
08.2023 - Current
Cashier/Customer Service
Panda Express
06.2020 - 12.2020
Lifeguard and Swim Instructor
City Of Placentia
06.2019 - 08.2019
Associate of Arts - Culinary
Riverside Community College