Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cloey Botts

Saint Louis,MO

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

4
4
years of professional experience

Work History

Server

Ces and Judy's Catering
09.2022 - Current
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Cleared table and bussed dishes to allow for quick setups.
  • Resolved customer concerns with friendly and knowledgeable service.

Barista

Starbucks
01.2023 - 06.2023
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained regular and consistent attendance and punctuality.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Operated espresso machines and commercial coffee brewers to create beverages.

Trainer

Shake Shack
05.2020 - 01.2023
  • Provided constructive feedback and positive reinforcement to keep trainees motivated.
  • Prepared food to serve to guests.
  • Checked thoroughly for accuracy of each bagged order.
  • Communicated effectively with other members of the team
  • Mentored new hires, resulting in stronger staff development and increased productivity.

Private Nanny

Abby Koenig
03.2020 - 03.2022
  • Created nurturing, safe environments to promote emotional, social and intellectual growth.
  • Prepared snacks and meals, scheduled and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.
  • Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
  • Monitored indoor and outdoor playtime by guiding activities while watching for dangers.

Education

Associate of Applied Science - Nursing

Saint Louis Community College
St Louis, MO
05.2025

High School Diploma -

Collegiate School Of Med/Bio
Saint Louis, MO
05.2022

Skills

  • Attention to Detail
  • Dependable and Responsible
  • Time Management
  • Food Sales and Promotion
  • Menu Memorization
  • Behavior Modeling
  • Positive Attitude
  • Willingness to Learn
  • Teamwork and Collaboration
  • Excellent Memory

Timeline

Barista

Starbucks
01.2023 - 06.2023

Server

Ces and Judy's Catering
09.2022 - Current

Trainer

Shake Shack
05.2020 - 01.2023

Private Nanny

Abby Koenig
03.2020 - 03.2022

Associate of Applied Science - Nursing

Saint Louis Community College

High School Diploma -

Collegiate School Of Med/Bio

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Cloey Botts