Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cloie Baker

Orlando

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.

Overview

6
6
years of professional experience

Work History

Manager

Chick-fil-A
06.2023 - Current
  • Able to accomplish multiple tasks in high pressure situations.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service deliver
  • Ensured compliance with Chick-fil-A standards and regulations, maintaining a safe and clean work environment.
  • Led a team, fostering a positive work environment focused on customer satisfaction and operational excellence.

Podiatric Medical Assistant

Summit Healthcare Medical Associates
05.2021 - 05.2023
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Taught patients about medications, procedures, and care plan instructions.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Prepared lab specimens for diagnostic evaluation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.

Cashier/Appliance Associate

Home Depot
04.2020 - 04.2021
  • Worked with floor team and managers to meet wide range of customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed customers and helped determine their needs.
  • Performed cash, card and check transactions to complete customer purchases.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Answered questions about store policies and addressed customer concerns.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Engaged in friendly conversation with customer to better uncover individual needs..
  • Used in-store system to locate inventory and place special orders for customers.

Restaurant Team Member

Pizza Edge
09.2018 - 04.2020
  • Cultivated warm relationships with regular customers.
  • Operated register to process payments and collect cash payment for order totals.
  • Used proper techniques to prepare food and ingredients.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Served food and beverages promptly with focused attention to customer needs.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Greeted guests pleasantly and answered menu questions.
  • Prepared food orders, cooking on grill and operating fry station.

Education

Blue Ridge High School
Pinetop, Arizona
2018

Skills

  • Sterile Procedures and Techniques
  • Customer Service
  • Medical Assistance
  • Accurate Money Handling
  • Time Management
  • Team Leadership
  • Process Payments
  • Food Running

Timeline

Manager

Chick-fil-A
06.2023 - Current

Podiatric Medical Assistant

Summit Healthcare Medical Associates
05.2021 - 05.2023

Cashier/Appliance Associate

Home Depot
04.2020 - 04.2021

Restaurant Team Member

Pizza Edge
09.2018 - 04.2020

Blue Ridge High School

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Cloie Baker