Summary
Overview
Work History
Education
Skills
References
Affiliations
References
Timeline
Generic

Cloressa Hayes

Coolidge,Texas

Summary

Results-driven professional with a proven track record at Afimac Global, I excel in strategic production coordination and effective communication, ensuring quality control and safety compliance. Awarded for top sales and client satisfaction, I specialize in enhancing workflow and client relations, demonstrating a detail-oriented approach with significant achievements in team leadership and process improvement.

Overview

16
16
years of professional experience

Work History

Caregiver, Special Needs

Cen-tex Association
Mexia, TX
05.2022 - Current

Assisted with daily living tasks, documented patient progress, administered medications, communicated health concerns to nursing staff, and followed defined care strategies.

Production

Afimac Global
01.2019 - 01.2021
  • Selected orders from production floor with safety, accuracy, and efficiency.
  • Handled electric pallet jack and voice collector efficiently.

Production

3M
Dekalb, Illinois
01.2019 - 01.2021
  • Picked orders from conveyor belt using voice collector. Packed complete orders onto pallets for transportation.

Production

Mondelez
Norcross, Georgia
01.2019 - 01.2021
  • Selected orders from a conveyor belt using a voice collector. Packed complete orders onto pallets before transportation to loading docks.

Chanel Ambassador

Dillard’s
Waco, Tx
01.2018 - 01.2019
  • Demonstrated exceptional customer service skills.
  • Acquired comprehensive product knowledge.
  • Specializing in up-selling and promoting the Channel Brand.
  • Awarded numerous Top Seller badges, building broad clientele base.

Caregiver

Centex
Mexia, Tx
01.2017 - 01.2018
  • Assisted with daily living tasks, documented patient progress, administered medications, communicated health concerns to nursing staff, and followed defined care strategies.

Customer Service Team Lead

General Dynamics
Waco, Tx
01.2016 - 01.2017
  • Supervised team of customer service representatives on sales floor.
  • Ensured customer satisfaction by providing effective coaching and resolving escalated issues.
  • Facilitated sign-ups and cancellations for health and dental insurance plans.

Physical Ed. Teacher/Coach

Coolidge ISD
Coolidge, Texas
01.2013 - 01.2016
  • Create dynamic lesson plans, oversee classroom behavior, and evaluate student performance for up to 15 to 45 students from Pre-K through 12th grade.
  • Coached and managed practice and game schedules for high school and junior high girls' athletics.
  • Facilitated various engaging activities like games, exercise sessions, and endurance challenges.

Direct Support Staff

MSSLC
Mexia, Texas
01.2012 - 01.2014
  • Delivered empathetic nighttime support tailored to the needs of people with diverse disabilities.
  • Ensured clients' hygiene needs by assisting with daily routines of showering, grooming, and dressing.
  • Performed laundry tasks, stocked supplies, monitored health and well-being.
  • Specializing in empathy, patience, attention to detail.

Physical Ed. Teacher/Coach

Coolidge ISD
Coolidge, Texas
01.2009 - 01.2010
  • Create dynamic lesson plans, oversee classroom behavior, and evaluate student performance for up to 15 to 45 students from Pre-K through 12th grade.
  • Coached and managed practice and game schedules for high school and junior high girls' athletics.
  • Facilitated various engaging activities like games, exercise sessions, and endurance challenges.

Education

High School Diploma -

Coolidge HS
Coolidge, Tx
01.2007

Some College (No Degree) -

Navarro College
Corsicana, Tx

Some College (No Degree) -

Texas Southern University
Houston, Tx

Skills

  • Effective communication
  • Quality Control Proficiency
  • Safety Compliance Standards
  • Equipment monitoring
  • Strategic Production Coordination
  • Detail-Oriented Approach
  • Documentation Accuracy Assessment
  • Workflow Improvement Strategies
  • Client Relations Professional

References

  • Brenda Kirven, Unit Supervisor, Sandy, Texas, (254) 297-9351
  • Briana Johnson, Teacher/Coach, Coolidge, Texas, (254) 203-1384
  • Bobby Smith, Special Ed Teacher, Groesbeck, Texas, (254) 716-8477
  • Laci Lowery, Elementary Principal, Coolidge, Texas, (979) 571-6476
  • Vergenese Eagans, Retired Teacher, Mexia, Texas, (254) 747-2001
  • Lindsey Carter, Special Ed Teacher, Forrest Glade, Texas, (903) 388-2902

Affiliations

  • In my free time, I coach and serve as a board member for the Coolidge Little Dribblers Basketball League

References

References available upon request.

Timeline

Caregiver, Special Needs

Cen-tex Association
05.2022 - Current

Production

Afimac Global
01.2019 - 01.2021

Production

3M
01.2019 - 01.2021

Production

Mondelez
01.2019 - 01.2021

Chanel Ambassador

Dillard’s
01.2018 - 01.2019

Caregiver

Centex
01.2017 - 01.2018

Customer Service Team Lead

General Dynamics
01.2016 - 01.2017

Physical Ed. Teacher/Coach

Coolidge ISD
01.2013 - 01.2016

Direct Support Staff

MSSLC
01.2012 - 01.2014

Physical Ed. Teacher/Coach

Coolidge ISD
01.2009 - 01.2010

High School Diploma -

Coolidge HS

Some College (No Degree) -

Navarro College

Some College (No Degree) -

Texas Southern University
Cloressa Hayes