Clorissa Williams
Calhoun,GA
Summary
Enthusiastic hard worker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of multi-tasking and training in computer programs. Motivated to learn, grow and excel
Overview
13
13
years of professional experience
Work History
Owner/Operator
Lightning Taxes
01.2011 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Maintained up-to-date administrative records to monitor operational conditions.
Certified Pawn Broker Team Leader
Value Pawn Jewelry
03.2019 - 11.2022
- Work with customers to understand needs and provide service
- Handle 50 calls or more per day to address customers accounts and payments
- Help customers complete purchases, secured merchandise and responsible for cash loans
- Partnered with managers to identify and capitalize on sales trends and brand initiatives.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service
Manager
Payless ShoeSource
08.2018 - 03.2019
- Processed employee W-9 and I-9 forms also managed payroll ,benefits and scheduling
- Operated 10-key calculators, computers, fax machines, copy machines and other office equipment
- Unfortunately shortly after I started with this company they went bankrupt nationwide
- Managed and motivated employees to be productive and engaged in work
Manager
Instant Jewelry Repairs
08.2016 - 08.2018
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized
- Opened and closed store independently and prepared nightly bank drop.
- As the Dalton Mall changed owner , the owner of Instant Jewelry Repair ultimately decided to close due to high rent increases
Skills
- Math skills
- Bilingual
- Team Player
- Computer skills
- Certified Notary
Timeline
Certified Pawn Broker Team Leader
Value Pawn Jewelry
03.2019 - 11.2022
Manager
Payless ShoeSource
08.2018 - 03.2019
Manager
Instant Jewelry Repairs
08.2016 - 08.2018
Owner/Operator
Lightning Taxes
01.2011 - Current
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