Cloud Westbrook
$10 Hoodies LLC
6
years of professional experience
Results-driven professional committed to strong customer service and team success. Takes initiative to support customer needs, strengthen sales performance, and improve daily operations. Builds productive relationships with customers and coworkers to support positive service experiences.
Work History
Barback
7 Months- Replenished liquor inventory, beer coolers, and wine stations across high-volume venue to maintain service readiness during peak hours.
- Replaced spent beer kegs and managed CO2 tanks to support uninterrupted bar operations.
- Maintained sanitation standards for bar counters, prep stations, and high-touch surfaces while completing routine inspections of bar area and restrooms throughout night.
- Sanitized glassware throughout service for over 300 patrons each night to support efficient guest service.
- Managed trash removal, cardboard recycling, and empty glass disposal multiple times per shift to keep service areas organized and compliant with Recology requirements.
Merchandising Assistant Manager
2 Years 7 Months- Maintain a visually appealing store appearance by dusting, spacing, organizing items by color/product type, and replacing items. Consistent visual merchandising of products to maximize sales and increase units being sold.
- Open the store, count registers and any money in the safe, ensure everyone is meeting their correct meal times and scheduled breaks, and do daily bank deposits.
- Do outside sales to generate more traffic through the store while promoting our items and deals within the stores. Create an exciting customer shopping experience for tourists by having high energy and a welcoming attitude.
- Processing weekly inventory by organizing and replenishing the floor. Use pallet jacks to load in large shipments weekly. In charge of making inventory requests and completing paperwork for every shipment.
Buyer
3 Years 10 Months- Working at the POS to greet customers and ring up clothes and accessories. There is a buy and sell system in which we buy customers clothing for a percentage of money or store credit which is also processed at the POS by associates.
- Processing new merchandise from the buy counter and ensuring all items were correctly tagged, labeled, and put on the floor with a security tag.
- Participate in visual merchandising by creating trend racks to catch customer’s attention and generate more sales as customer’s come through the door. Also responsible for creating outfits for mannequins that reflect current seasons, styles, and events or holidays throughout the store and in the display windows.
- Responsible for counting in and closing out registers during opening and closing procedures.
- Engaging with customers to assess clothing that may or may not take in by using company guidelines. Checking seams, pockets, for stains, brand, season, and other detailed areas to ensure product is in good condition to be sold.
- Educate customers on our buying procedure including how much trade or cash they will receive if items are bought in, process items for consignment, and complete drop-off buys from customers.
- Complete buyer check-ins to assess what percentage of products you’ve bought in have been put on markdown or taken off the floor. These also include assessing other important numbers like the percentage of items being bought in.
Order Management Clerk
2 Years 1 Month- Promoted from temporary employee to direct hire after 2 months with $3 pay increase, reflecting consistent performance and strong work ethic.
- Developed more efficient order-clearing processes for product backlog that had accumulated over 4-5 months, helping bring operations back on track within 3-4 months.
- Managed high-volume order processing, pricing updates, state tax and fee calculations, shipping invoicing, and tracking distribution across multiple software systems.
- Built vendor and buyer communication workflows through phone and email outreach to support product pickup by larger companies and drive sales activity.
- Served as lead trainer for department staff, establishing efficient multitasking practices for new hires handling heavy order volumes and core responsibilities.
Education
High School Diploma
Timeline
Barback
Beaux Nightclub
03.2026 - CurrentRead More
Merchandising Assistant Manager
$10 Hoodies LLC
03.2024 - CurrentRead More
Buyer
Crossroads Trading Company
08.2022 - 06.2026Read More
Order Management Clerk
South Bay International
06.2020 - 07.2022Read More
Etiwanda High School
High School Diploma
Read More