Autumn Bettinger
Portland,OR
Summary
Dedicated server with expertise in customer service, effective communication, and time management. Committed to enhancing the guest experience in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Barback
Bellwether
Portland, OR
06.2023 - 06.2024
- Provided excellent customer service while interacting with patrons at the bar.
- Collaborated with team members to ensure smooth operations during busy shifts.
- Monitored guest needs and communicated requests to bartenders promptly.
Lead Server
Hale Pele
Portland, OR
08.2012 - 07.2019
- Led team in delivering exceptional customer service during busy hours.
- Trained new servers on menu items and service protocols.
- Fostered a positive team environment through effective communication and support.
- Managed opening and closing duties to facilitate restaurant operations.
Server
Beaker and Flask
Portland, OR
11.2011 - 08.2012
- Provided excellent customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Resolved guest complaints promptly to enhance dining experience.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Cocktail Server
Zig Zag
Seattle, WA
07.2007 - 10.2011
- Provided exceptional customer service in a high-energy bar environment.
- Delivered drinks and food orders efficiently to guests.
- Trained new staff in service standards and operational procedures effectively.
- Maintained knowledge of current menu items, ingredients, and preparation methods.
Skills
- Customer service
- Effective communication
- Attention to detail
- Fast-paced environment
- Menu knowledge
- Time management
Timeline
Barback
Bellwether
06.2023 - 06.2024
Lead Server
Hale Pele
08.2012 - 07.2019
Server
Beaker and Flask
11.2011 - 08.2012
Cocktail Server
Zig Zag
07.2007 - 10.2011