Clowa Bingham-Doe
Albany,OR
Summary
Results-oriented manager with expertise in customer service, team leadership, and operational efficiency. Proven ability to enhance customer satisfaction and streamline processes while maintaining compliance with standards.
Overview
10
10
years of professional experience
Work History
Manager
SUBWAY®Restaurants
Albany, OR
04.2023 - 03.2026
- Led daily operations, ensuring compliance with food safety standards and quality control protocols.
- Trained and mentored team members on customer service best practices and operational procedures.
- Implemented inventory management systems, optimizing supply chain efficiency and reducing waste.
- Developed staff schedules to maintain optimal labor costs while meeting business demands.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Safeway Deli Associate
Safeway
Salem, OR
01.2020 - 05.2021
- Prepared and served deli products, ensuring high standards of quality and presentation.
- Assisted customers with product selection, providing knowledgeable recommendations and excellent service.
- Maintained cleanliness of work area, adhering to food safety regulations and company policies.
- Operated slicing equipment efficiently, ensuring consistent product thickness and minimizing waste.
Logistics Associate
Lowes Home Improvment
Eugene, OR
03.2019 - 01.2020
- Managed inventory levels to ensure timely product availability and minimize stock discrepancies.
- Operated forklifts and pallet jacks to efficiently transport materials within warehouse environment.
- Assisted in unloading shipments, inspecting products for damage, and organizing storage areas.
- Collaborated with team members to streamline order fulfillment processes and enhance workflow efficiency.
- Maintained cleanliness and organization of workspaces to adhere to safety standards and operational protocols.
- Monitored supply levels and communicated restocking needs to management for optimal inventory control.
- Oversaw the safe loading and unloading of trucks, adhering to safety regulations and minimizing potential risks.
Logistics Associate
Target
Springfield, OR
11.2015 - 01.2017
- Processed customer orders accurately, ensuring timely dispatch and delivery of goods.
- Optimized warehouse layout for maximum space utilization and efficient material handling practices.
- Provided exceptional customer service by promptly addressing inquiries related to order status or shipping delays.
- Monitored inventory levels closely to prevent stockouts or excess inventory, maintaining optimal balance between supply and demand.
- Assembled pallets and crates for secure transportation of materials.
- Assisted in receiving, stocking and distribution of merchandise.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Maintained clean, orderly work environment free of hazards.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Education
High School Diploma -
Mohawk High School
Marcola, ORSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Pallet jack operation
- Warehouse operations
- Stock replenishment
- Cleaning and sanitizing
- Customer engagement
- Teamwork and collaboration
- Multitasking Abilities
Timeline
Manager
SUBWAY®Restaurants
04.2023 - 03.2026
Safeway Deli Associate
Safeway
01.2020 - 05.2021
Logistics Associate
Lowes Home Improvment
03.2019 - 01.2020
Logistics Associate
Target
11.2015 - 01.2017
High School Diploma -
Mohawk High School