COLIN LOWE
Irving
Summary
Highly skilled and results-driven insurance professional with a proven track record in assessing liability, evaluating coverage, and negotiating fair compensation. Demonstrated expertise in conducting thorough investigations, collaborating with experts, and ensuring accurate claim processing. Strong communication and negotiation skills enable effective interaction with insured individuals, claimants, witnesses, and agents to gather essential information and facilitate efficient resolution. Adept at analyzing complex medical and legal documents to evaluate injuries and damages accurately. Committed to providing exceptional service, minimizing losses, and maximizing recoveries. Seeking a challenging position as an Insurance Claims Adjuster to apply my expertise in delivering prompt and fair claim settlements while upholding the highest standards of professionalism and integrity.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Auto Claims Adjuster II
GEICO
01.2025 - Current
- Evaluated auto insurance claims to determine coverage and settlement amounts.
- Conducted thorough investigations of accidents, gathering evidence and statements from involved parties.
- Collaborated with legal teams to resolve complex claims involving liability disputes.
- Analyzed claim data to identify trends and recommend improvements in processing efficiency.
Bodily Injury Claims Specialist
One Call Claims
03.2021 - 05.2023
- Conducted thorough investigations and analyses of bodily injury claims to assess liability and determine appropriate coverage and compensation.
- Gathered and reviewed medical records, police reports, and other relevant documents to evaluate the extent of injuries and damages.
- Collaborated with medical specialists and other experts to assess the severity of injuries, treatment plans, and long-term prognosis.
- Engaged in effective communication with insured individuals, claimants, witnesses, and agents to gather essential information and ensure accurate claim processing.
- Negotiated settlement offers with claimants and their legal representatives, considering policy limits, liability, and fair compensation.
- Identified potential recovery and subrogation opportunities, initiating appropriate actions to minimize losses and maximize recoveries.
Claims Desk Adjuster
One Call Claims
01.2020 - 02.2021
- Investigated and assessed automobile accident claims to determine liability and establish the party at fault.
- Handled new claims, including collecting all necessary information and documentation from claimants, witnesses, and involved parties.
- Reviewed police reports, photographs, and ISO reports to gather additional evidence and support claim assessments.
- Conducted interviews with claimants, witnesses, and other relevant individuals to gather statements and additional information.
- Collaborated with third-party professionals such as insurance carriers, lawyers, and physicians to gather expert opinions and insights for claim evaluation.
- Prepared detailed claim reports and documentation, including written summaries of investigations, findings, and recommended settlements.
Education
Dental Assistant Certification -
San Antonio School of Health
01.2019
Diploma - undefined
Irving High School
Irving, TX01.2002
Skills
- Claims Investigation
- Liability Assessment
- Coverage Evaluation
- Documentation
- Settlement Negotiation
- Insurance Policies & Procedures
- Risk Assessment
- Medical Records Review
- Legal Research
- Process Improvement
- Data Analysis
- Customer Service
- Excellent Communication Skills
- Adaptability and Flexibility
- Problem Solving
- Time Management
- Decision Making
- Claim Processing
- Multitasking
- Fraud Detection
- Policy Limits Evaluation
- Claims handling
- Insurance regulations knowledge
Certification
Licensed in Texas, Alabama, Florida, Indiana, Louisiana, Mississippi, North Carolina, South Carolina, Oklahoma, Georgia
Timeline
Auto Claims Adjuster II
GEICO
01.2025 - Current
Bodily Injury Claims Specialist
One Call Claims
03.2021 - 05.2023
Claims Desk Adjuster
One Call Claims
01.2020 - 02.2021
Diploma - undefined
Irving High School
Dental Assistant Certification -
San Antonio School of Health