Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chiquita Tapp

Burlington,North Carolina

Summary

Detailed orientation in ServSafe, with 5 years in management, spending 2 years as an Assistant General Manager. Advancing my craft in customer service experiences. Leading a team to the success of running a business. Skilled in overseeing daily operations and managing team members. Adaptable to any situation, figuring out solutions on the spot. Dedicated to my work and what I put my time into, self-driven, easily motivated, team player.

Overview

7
7
years of professional experience

Work History

Assistant General Manager

Bojangles' Famous Chicken 'n Biscuits
Greensboro, NC
02.2020 - 06.2025
  • Managed daily operations to ensure efficiency and productivity.
  • Reviewed profit and loss statements to analyze financial performance.
  • Tracking inventory.
  • Enhancing teams.
  • Interviewing new hires.
  • Training management.
  • Placing new truck orders.
  • Motivated teams to hit performance goals.
  • Performed administrative tasks such as filing paperwork, preparing documents.
  • Efficient in budgeting.
  • Scheduling.

Server

Waffle House
Mebane, NC
03.2019 - 01.2020
  • Delivered customer satisfaction in timely manner
  • Practice cash handle procedures.
  • I worked side by side with the kitchen staff and other waitstaff.
  • Practiced food safety guidelines.
  • Delivered hot and ready dishes directly to guest tables, ensuring accuracy and the best guest service.

Dietary Aide

Blakely hall
Elon, NC
04.2018 - 12.2019
  • Ensured that all food was prepared according to established health standards and dietary needs.
  • Set up three meals a day for three separate departments in the facility.
  • Stocked, cleaned, and sanitized kitchen equipment and surfaces, as well as dining halls.
  • Followed strict time management daily.

Education

High School Diploma -

Cummings High School
Burlington, NC
06-2016

Skills

  • Financial analysis and budgeting
  • Team building and staff development
  • Employee training and performance management
  • Inventory and operations management
  • Customer service and conflict resolution
  • Scheduling and time management
  • Cash handling and P&L management
  • Food safety and quality control
  • Hospitality service expertise
  • Multitasking and organization
  • POS operation

Timeline

Assistant General Manager

Bojangles' Famous Chicken 'n Biscuits
02.2020 - 06.2025

Server

Waffle House
03.2019 - 01.2020

Dietary Aide

Blakely hall
04.2018 - 12.2019

High School Diploma -

Cummings High School

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