Cluny Dorismond
Elmont
Summary
Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Priority Care Supervisor
Heritage NY Medical, PC
01.2023 - Current
- Oversee daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Schedule and dispatch Clinicians to appropriate locations according to predetermined schedules
- Review charts for gaps in care, HEDIS and manage daily assignments
- Support multiple programs to enhance patient care; Population Health Management, Telemedicine- CDOC Platform, Comfort Care
Member/Facility Appeal Coordinator
HealthCare Partners, MSO
01.2010 - 01.2023
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
Education
Bachelor of Arts - Sociology
Molloy College
Rockville Centre, NY05-2023
Associate of Arts - Liberal Arts And Sciences
Nassau Community College
Garden City, NY12-2019
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Medical Terminology
- Patient Education
- Data entry
- Denials
Certification
- CITI Program: Social & Behavioral Research
- Population Health Management: Hypertension Level 1
Course
Languages
French
Limited Working
Timeline
Priority Care Supervisor
Heritage NY Medical, PC
01.2023 - Current
Member/Facility Appeal Coordinator
HealthCare Partners, MSO
01.2010 - 01.2023
Bachelor of Arts - Sociology
Molloy College
Associate of Arts - Liberal Arts And Sciences
Nassau Community College
Similar Profiles
Kelly VenturaKelly Ventura
Medical Assistant /Medical Receptionist at Family Medical Care Of NY PCMedical Assistant /Medical Receptionist at Family Medical Care Of NY PC
Anthonny Penafiel TorresAnthonny Penafiel Torres
Medical Assistant at TRI-BOROUGH NY MEDICAL PRACTICE PCMedical Assistant at TRI-BOROUGH NY MEDICAL PRACTICE PC
Victoria TayeseVictoria Tayese
Nurse Practitioner – Per Diem at Heritage NY Medical P.C.Nurse Practitioner – Per Diem at Heritage NY Medical P.C.