Versatile Inventory Specialist with advanced problem-solving and time management abilities. Proficient project coordinator and administrative leader.
Enthusiastic Inventory Specialist willing to take on any task to help organization's mission succeed. Pleasant, hardworking, and reliable with great interpersonal skills.
Overview
37
37
years of professional experience
Work History
Vendor Managed Inventory Specialist
MSC Industrial Supply
Indianapolis, IN
05.2006 - Current
Manage MRO inventory and PPE and metalworking Vending units.
Support 19 customers in central and eastern Indiana.
Consistently produce high numbers in sales per service hour.
Adapt shifting customer demands
Review inventory to eliminate unnecessary expenses and provide optimal stock levels.
Keep documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
Performed data entry and completed proper paperwork.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Offered friendly and efficient service to customers, handled challenging situations with ease
Actively listened to customers' requests, confirming full understanding before addressing concerns
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
Carried out day-day-day duties accurately and efficiently
Received and processed stock into inventory management system
Inside Sales Associate
MSC Industrial Supply
Indianapolis, IN
01.1997 - 03.2006
Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
Introduced alternative products to consumers and promoted products currently in stock to increase sales volumes.
Emphasized product features based on analysis of customers' needs.
Handled inbound prospect calls to provide product information, answer questions, and resolve purchase hesitations.
Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Determined needs, delivered solutions and overcame objections through consultative selling skills.
Applied mathematical skills to calculating amounts, negotiating prices and setting up contracts.
Managed friendly and professional customer interactions.
Communicated sales promotions to customers to grow average customer account size and maintain strong revenue streams.
Answered customers' questions regarding products, prices and availability.
Created and updated customer accounts with relevant information.
Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Developed strategic relationships with existing customers by learning preferences and managing regular communications.
Identified consumer interests and key market identifies for new accounts
Warehouse Associate
Vonnegut Industrial Products/Grainger
Indianapolis, IN
03.1985 - 01.1997
Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Operated PC and RF-based computer systems for inventory management.
Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Prepared orders for shipment by systematically picking, packing and labeling merchandise.
Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution
Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
Worked safely around moving machinery.
Checked packages and merchandise for damage and notified vendors.
Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Shipped material and performed boxing, packing, labeling and preparation of related documents.
Assembled and filled more than 10-12 shipments per day and prepared all shipping documentation.
Recorded information, shortages and discrepancies to keep records current and accurate.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Operated forklifts to transfer inventory to and from target destinations.
Entered quantity received against purchase order in computer system.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Consistently lifted materials weighing as much as 70 pounds.
Compared received packages against shipping documents.
Performed inventory control, such as counting and stocking merchandise.
Confirmed accuracy, quality and quantity of materials received and listed on BOL.
Assembled orders and packed items for shipment, conveying orders to shipping personnel.
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Simplified shipping and receiving processes for improved workflow.
Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Completed over 100 customer orders each day in warehouse setting.
Entered quantity received against purchase order in computer system
Inspected incoming and outgoing shipments to verify accuracy and prevent errors
Assembled orders and packed items for shipment, conveying orders to shipping personnel
Verified quantity and description of materials received by checking merchandise against packing list
Prepared orders for shipment by systematically picking, packing and labeling merchandise
Recorded information, shortages and discrepancies to keep records current and accurate
Consistently lifted materials weighing as much as 70 pounds