Clyde Martinelli
Vacaville,United States
Summary
Conscientious associate with experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Team player comfortable in competitive, fast-paced environments. Effective in handling direct customer inquiries and implementing customer service policies.
Overview
4
4
years of professional experience
Work History
Automotive Sales Associate
Walmart
11.2023 - 12.2024
- Enhanced customer experience by promptly addressing concerns, resolving issues efficiently, and providing exceptional service throughout the sales process.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
Team Member
Kohls
06.2023 - 10.2023
- Contributed to team success by completing jobs quickly and accurately.
- Worked hardlines, unloaded delivery trucks in a quick and precise manner.
- Developed strong cooperative relationships with coworkers and managers.
Barista
Dutch Bros
09.2022 - 03.2023
- Recommended products based on solid understanding of individual customer needs and preferences.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Consistently expanded personal knowledge of coffee styles and varieties.
Automotive Service Technician
Walmart
07.2021 - 05.2022
- Tuned automotive systems and components to optimize functionality and prolong life of each piece.
- Completed customer orders and warranty services according to manufacturer specifications.
- Completed thorough inspections of vehicles to evaluate damages and develop repair plans.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns and maintaining supplies.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Maintained accurate records of time and materials required to perform repairs and service.
- Corrected unsafe conditions in work areas and immediately reported correctable conditions to supervisor.
- Demonstrated process of preventive maintenance and visual inspections to junior mechanics.
- Stocked and maintained automotive service area.
Cart Associate
Walmart
09.2020 - 07.2021
- Gathered and consolidated carts, freeing up additional cart return spaces.
- Removed broken and unserviceable carts from inventory for repair.
- Cleared parking lot of litter and foreign debris.
- Patrolled car park for unattended and loose shopping carts, preventing damage to patron vehicles.
- Offered carts to patrons.
- Assisted co-workers in restocking and conducting inventory of store.
- Collected carts left in parking areas and returned to retail stores.
- Cleaned carts and repaired broken or damaged parts.
- Periodically disinfected carts preventing spread of disease.
Education
High School Diploma -
Will C. Wood High School
Vacaville, CA06.2021
Skills
- Guest Services
- Customer relationships
- Stocking and replenishing
- Product Displays
Timeline
Automotive Sales Associate
Walmart
11.2023 - 12.2024
Team Member
Kohls
06.2023 - 10.2023
Barista
Dutch Bros
09.2022 - 03.2023
Automotive Service Technician
Walmart
07.2021 - 05.2022
Cart Associate
Walmart
09.2020 - 07.2021
High School Diploma -
Will C. Wood High School
Similar Profiles
DEANNA BENNETTDEANNA BENNETT
Coach at WalmartCoach at Walmart
Richard ChaffinRichard Chaffin
Auto Service Technician at WalmartAuto Service Technician at Walmart
Fabio QuintanillaFabio Quintanilla
Stocking & Unloading at WalmartStocking & Unloading at Walmart