Charlotte Brown
Clinton,MO
Summary
Goal-oriented professional successful at closing sales and satisfying customers. Stays on top of changes in marketing, customer purchasing and service standards. Continuously meets and exceeds sales objectives. Creative in overcoming obstacles and satisfying challenging customers.
Overview
9
9
years of professional experience
Work History
Automotive Sales Professional
Jim Falk Motors
Clinton, MO
10.2022 - 12.2023
- Ensured customer satisfaction by contacting them after purchase to inquire about their experience with the product or service.
- Provided vehicle demonstrations to prospective customers.
- Developed strategies for increasing sales opportunities with existing clients.
- Negotiated prices with customers and finalized sales contracts.
- Assisted customers in selecting a vehicle that met their budget and needs.
- Attended training sessions to stay up to date on industry trends and developments.
- Provided information on features, benefits, warranties, and financing options.
- Maintained knowledge of current promotions and incentives offered by manufacturers.
- Provided excellent customer service throughout the entire buying process.
Bartender
Harrah's Casino
Kansas City, MO
10.2021 - 01.2022
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Resolved customer complaints in a professional manner.
- Processed payments accurately and efficiently with POS system.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Greeted customers and provided excellent customer service.
Bartender
Applebee's Neighborhood Grill & Bar
Clinton, MO
11.2019 - 08.2020
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Resolved customer complaints in a professional manner.
- Provided drink suggestions to customers based on their preferences.
- Greeted customers and provided excellent customer service.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Herd Technician
Reliance Pork
Blairstown, MO
08.2019 - 12.2019
- Ensured that safety protocols were followed at all times when working with hazardous materials or equipment.
- Dispensed medications, monitored drug reactions and provided client education on medication administration.
- Identified problems and took corrective action when necessary.
- Assisted in the daily care of livestock, including feeding and watering animals.
- Provided medical treatments to sick or injured animals.
- Ensured compliance with all applicable laws related to animal care.
- Performed general ranch maintenance such as cleaning stalls, barns, and other areas.
- Maintained records related to animal movements, births and deaths, veterinary visits.
Construction Worker
Champion Homes
Weiser, ID
09.2016 - 04.2017
- Followed blueprints or engineering plans to determine the best methods of assembling structures.
- Coordinated with other workers onsite to ensure efficient completion of tasks.
- Monitored progress of construction activities making sure deadlines were met.
- Performed various carpentry tasks such as constructing walls, installing doors, windows and siding.
- Inspected work areas for safety issues before beginning any task.
- Measured distances accurately using tape measures or laser measuring devices.
- Utilized power tools such as saws, drills and sanders when necessary on projects.
Daycare Assistant
Sweet Pea Daycare
Payette, Idaho
03.2015 - 11.2015
- Provided supervision and care to young children ranging from infants to pre-school age.
- Assisted in leading and organizing activities for children such as arts, crafts, games and reading stories.
- Attended workshops related to early childhood education topics such as language development or nutrition.
- Developed lesson plans based on the interests of each group of children that incorporated fun activities into learning experiences.
- Assisted teachers during transitions between activities ensuring smooth transitions without disruption or confusion.
- Maintained classroom cleanliness by tidying up toys, wiping down surfaces and vacuuming rugs.
Education
Career Certificate - Meeting And Event Planning
Stratford Career Institution
Online03-2016
High School Diploma -
Weiser High School
Weiser, ID12-2014
Some College (No Degree) - Wildlife Management
Treasure Valley Community College
Ontario, ORSome College (No Degree) - Pre-Veterinary Medicine
University of Central Missouri
Warrensburg, MOSome College (No Degree) - Veterinary Technology
Penn Foster Career School
Scranton, PASkills
- Networking capabilities
- Closing techniques mastery
- Finance Understanding
- Lead generation proficiency
- Follow-up strategies
- CRM Software Usage
- Sales strategy development
- Registration management
- Guest Services
Affiliations
- FFA
- Soccer Coach
- PTA
Accomplishments
- FFA Officer
- Student Council
References
References available upon request.
Timeline
Automotive Sales Professional
Jim Falk Motors
10.2022 - 12.2023
Bartender
Harrah's Casino
10.2021 - 01.2022
Bartender
Applebee's Neighborhood Grill & Bar
11.2019 - 08.2020
Herd Technician
Reliance Pork
08.2019 - 12.2019
Construction Worker
Champion Homes
09.2016 - 04.2017
Daycare Assistant
Sweet Pea Daycare
03.2015 - 11.2015
Career Certificate - Meeting And Event Planning
Stratford Career Institution
High School Diploma -
Weiser High School
Some College (No Degree) - Wildlife Management
Treasure Valley Community College
Some College (No Degree) - Pre-Veterinary Medicine
University of Central Missouri
Some College (No Degree) - Veterinary Technology
Penn Foster Career School
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